Palm v1.08 User's Guide download pdf (Page 310)

310 Section 7A: Help

Phone

Signal Strength Is Weak

Become familiar with low coverage areas where you live, commute, work, and play. Then you

know when to expect signal-strength issues.

䢇 If you’re standing, move about 3 meters in any direction.

䢇 In a building, move near a window. Open any metal blinds.

䢇 In a building, move outdoors or to a more open area.

䢇 Outdoors, move away from large buildings, trees, or electrical wires.

䢇 In a vehicle, move your device so that it’s level with a window.

My Palm Centro Smart Device Won’t Connect to the Mobile Network

䢇 Try the suggestions in the preceding section for weak signals.

䢇 Turn off your phone and turn it on again (see “Turning Your Device’s Phone On and Off”

on page 61).

䢇 Perform a soft reset (see “Soft Reset” on page 295).

䢇 If you have an active DUN session (that is, you are using your device’s phone as a

modem), terminate the session (see “Using Your Device’s Phone as a Modem” on

page 109 or “Using Your Device as a Wireless Modem” on page 173).

The Other Person Hears an Echo

䢇 Try decreasing the volume on your device to avoid coupling or feedback on the other

person’s end. This applies to both the speakerphone and the earpiece.

䢇 Position the earpiece closer to your ear to prevent sound leaking back into the

microphone. Keep your hand away from the microphone hole, which is on the bottom

right side of the phone.

䢇 If you’re using the speakerphone feature with your device lying on a flat surface, try turning

the device face down (screen facing the surface).

I Hear My Own Voice Echo

Ask the person on the other end of the call to turn down the volume on his or her phone

or to hold the phone closer to his or her ear.

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Palm v1.08 User's Guide Page 310