Palm v1.08 User's Guide Page 315

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Section 7A: Help 315
Help
Make sure your ISP or email provider allows you to access email on a wireless device.
Several providers, like Hotmail, do not offer the option to view messages in an email
application on your device such as the VersaMail application (you can, however, view
Hotmail messages in the web browser on your device). Other providers require an
upgrade to access email on a wireless device.
Turn on ESMTP. Many services require authenticated access, or ESMTP, to use their SMTP
servers. See the User Guide for the VersaMail Application located on your Palm Software
Installation CD, or visit palm.com/us/support/centro/centro_sprint
for information on
turning ESMTP on.
Enter the name of a different outgoing mail server for sending mail. Many ISPs, such as
cable companies, require that you have an Internet connection to their network to send
email through their servers. In this case, you can almost always receive email from these
accounts, but if you want to send email, you must send it through another server. Check
with your email service provider for the correct outgoing mail server name.
I Have Problems Synchronizing Messages on My Device With Messages on My Computer
You cannot synchronize messages in the VersaMail application with your computer using the
USB sync cable. You can synchronize VersaMail messages wirelessly using Microsoft
Exchange ActiveSync.
My vCard or vCal Email Attachment Isn’t Forwarding Correctly
Palm Desktop software provides several features that work with email client software on a
Windows computer. For these features to work correctly, the email client software must be
properly set up. Follow these steps to check the settings:
1. Click Start on your computer, and then select Control Panel or Settings > Control Panel.
2. Select Internet Options, and then click the Programs tab.
3. Make sure that the email field is set to the correct email client software.
4. Click OK.
5. Start the email client software and make sure it is configured as the default MAPI client.
(Consult the documentation for your desktop email application for more information.)
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