Section 7A: Help 295
Help
4. Delete all files from the original Backup subfolder.
5. Perform a hard reset on your device. See “Resetting Your Palm Centro™ Smart Device”
on page 295 for instructions.
6. Sync your Centro smart device by Palm with your new desktop software; be sure to
select your existing device name from the User list.
7. Reinstall third-party applications from the copy of your Backup subfolder (see “Installing
Applications” on page 248 for instructions). We recommend that you install one
application at a time to help you identify the application that caused the problem. We
also recommend that you do not install any applications that do any of the following:
䡲 Modify phone functions, such as ringtones, dialing, or caller ID.
䡲 Replace organizer applications, such as Contacts or Calendar.
䡲 Set data connection features, such as activating or ending data connections.
䡲 Provide Web-clipping applications or files, such as PQA files.
䡲 Provide instant messaging features.
If you want to continue using these types of applications, please contact the
third-party developer for software updates and information about compatibility
with your Centro smart device by Palm.
Resetting Your Palm Centro™ Smart Device
Soft Reset
Performing a soft reset is similar to restarting a computer. If your Centro device is not
responding or you’re having trouble synchronizing with your computer, a soft reset may help.
All your information is retained when you perform a soft reset.
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