Palm v1.08 User's Guide Page 295

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Section 7A: Help 295
Help
4. Delete all files from the original Backup subfolder.
5. Perform a hard reset on your device. See “Resetting Your Palm Centro™ Smart Device”
on page 295 for instructions.
6. Sync your Centro smart device by Palm with your new desktop software; be sure to
select your existing device name from the User list.
7. Reinstall third-party applications from the copy of your Backup subfolder (see “Installing
Applications” on page 248 for instructions). We recommend that you install one
application at a time to help you identify the application that caused the problem. We
also recommend that you do not install any applications that do any of the following:
Modify phone functions, such as ringtones, dialing, or caller ID.
Replace organizer applications, such as Contacts or Calendar.
Set data connection features, such as activating or ending data connections.
Provide Web-clipping applications or files, such as PQA files.
Provide instant messaging features.
If you want to continue using these types of applications, please contact the
third-party developer for software updates and information about compatibility
with your Centro smart device by Palm.
Resetting Your Palm Centro™ Smart Device
Soft Reset
Performing a soft reset is similar to restarting a computer. If your Centro device is not
responding or you’re having trouble synchronizing with your computer, a soft reset may help.
All your information is retained when you perform a soft reset.
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