Palm v1.08 User's Guide Page 296

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296 Section 7A: Help
1. Remove the battery from your device, and then reinsert it. (See “Replacing the Battery”
on page 298 for details.)
2. Select Done.
System Reset
A system reset, also called a safe or warm reset, can be useful if your device loops or freezes
during a soft reset. Performing a system reset allows you to get out of the loop and restores
limited functionality to your device in order to uninstall a third-party application that’s causing
the problem. Note that after a system reset, you must perform a soft reset to restore full
functionality, including the wireless features, to your device.
1. Remove the battery from your device.
2. Press and hold Up on the 5-way while reinserting the battery. (See “Replacing
the Battery” on page 298 for details.)
3. When Date & Time Preferences appears, release Up .
4. Delete the third-party application that you suspect is causing the problem.
5. Perform a soft reset. (The wireless features of your device are not available until you
complete this step.)
Hard Reset
A hard reset erases all information and third-party software on your Centro device. Never
perform a hard reset without first trying a soft reset and a system reset. You can restore
previously synchronized information the next time you synchronize.
Note
The reset begins when you insert the battery and ends when the
Date & Time Preferences screen appears.
Note
Your device might not re-establish a Sprint Power Vision session after a hard
reset. To manually establish a new Sprint Power Vision session, open the
Web browser to access a Web site.
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