Palm Centro User's Guide download pdf (Page 244)

COMMON QUESTIONS

WEB

244

12

CHAPTER

It takes a long time for a web page to load

If it is taking longer than usual to load web

pages, you may have traveled from an

EDGE service area to a GPRS service area.

Although GPRS data service is considered

a high-speed data service, it seems slow if

you are used to EDGE speed.

1 Press Phone and look for either

of the following icons in the title bar of

the Main tab to confirm that you have a

data connection:

.

2 Try opening a different web page to see

if the problem persists.

• If you can open a different web page,

it is likely that the original website is

experiencing problems, and the

problem is not related to your Centro.

• If the problem persists on a different

web page, you may have a problem

with your connection to your network

operator network.

3 To be sure there is not a problem with

your connection to your network

provider, press and hold Power/End

to turn off your phone. Then press

and hold the same button to turn it back

on again.

4 Try opening the web page again to see

if it loads faster.

An image or map is too small on

my screen

The web browser has two modes:

Optimized and Wide Page. Optimized

Mode resizes all images and page

elements to fit into a single column on the

Centro screen. Switch to Wide Page Mode

to see the full-size image (see Viewing a

web page).

You may also be able to save the image on

your Centro or an expansion card and then

view the image later on your computer.

A secure site refuses to permit a

transaction

Some websites don’t support certain

browsers for transactions. Please contact

the site’s webmaster to make sure the site

TIP

Your Centro can open your email

application when you select an email address

on a web page. If nothing happens when you

select the link, make sure your email

application is already set up.

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