Palm Centro User's Guide download pdf (Page 234)

COMMON QUESTIONS

SYNCHRONIZATION

234

12

CHAPTER

Follow all instructions in the New

Hardware Wizard, and then sync again.

5

WINDOWS ONLY Uninstall

Palm Desktop software. Click Start,

select Settings, select Control Panel,

select Add or Remove Programs,

select Palm Desktop software, and

then click Change/Remove.

NOTE Mac computers do not provide an

option for uninstalling Palm Desktop

software. Contact Technical Support if the

problem persists after you complete

step 3.

6 Restart your computer.

7 Reinstall Palm Desktop software from

the Palm Software Installation CD that

came with your Centro.

Synchronization finishes but info doesn’t

appear where it should

1 Make sure you’re synchronizing with

the intended desktop personal

information manager (PIM). The Palm

Software Installation CD enables you to

choose whether you want to

synchronize with Palm Desktop

software or Microsoft Outlook for

Windows. Reinsert the installation CD

and select Change your

synchronization method if necessary.

If you use a different PIM, you need to

install third-party software to

synchronize. For more information,

consult the company that makes the

PIM.

2 If multiple Palm OS devices are

synchronizing with your computer,

make sure the name of the device you

are synchronizing appears in the User

field on the toolbar of Palm Desktop

software.

3 Open HotSync manager on your

computer, and make sure the necessary

conduits are set to Synchronize the

files.

NOTE If you need to change the setting to

Synchronize the files, be sure to check

the Set as default box as well.

TIP

For more info on Outlook conduits,

right-click the HotSync manager icon in the

taskbar, select Custom, select an app with

Outlook in its name, and then select Help.

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