Palm Centro User's Guide download pdf (Page 243)

COMMON QUESTIONS

WEB

243

12

CHAPTER

3 If you see these icons, you are in a data

coverage area. Try connecting to the

Internet again. If you do not see either

of these icons, press

Applications , select Prefs ,

and continue with the following steps.

4 Select Network.

5 Select the Service pick list and select

your wireless service provider’s data

service.

6 Select Connect.

7 If the connection is successful, go to

the web browser. If you still can’t make

a connection, perform a soft reset (see

Performing a soft reset

).

8 If your phone did not turn on

automatically after the soft reset, press

and hold Power/End to turn on your

phone, and try connecting to the

Internet.

9 Contact your network operator to verify

the following:

• Your subscription plan includes

high-speed data services.

• Data services have been activated on

your account.

• Data coverage is available in your

location.

• There are no data service outages in

your location.

I can’t access a web page

First, make sure you have Internet access:

Open the web browser and try to view

another web page you’ve loaded before. To

ensure you’re viewing the page directly

from the Internet, press Menu , select

Go, and then select Refresh.

If you can view the other web page after

you refresh it but you still can’t access the

page you were originally trying to view, the

page may contain elements that are not

supported by the web browser. These

include Flash, Shockwave, VBScript,

WMLScript, and other plug-ins.

Some websites use a redirector to their

true home page. If the web browser on

your Centro can’t follow the redirector, try

using a desktop browser to see the landing

page of the redirector, and then enter that

address in the web browser on your

Centro.

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