Palm Centro User's Guide download pdf (Page 241)

COMMON QUESTIONS

EMAIL

241

12

CHAPTER

Some features of my Bluetooth

hands-free device don’t work with my

Centro

• Check the Palm compatibility list at

go.palm.com/centro-gsm/

to ensure that

your device is compatible.

• Check the documentation that came

with your device or the manufacturer’s

website for information specific to

your device.

Email

For troubleshooting info on the VersaMail

®

application, see the User Guide for the

VersaMail Application on the Palm

Software Installation CD.

Messaging

I can’t send or receive text messages

• Make sure your SIM card is inserted

correctly (see Inserting the SIM card

and battery) and your phone is turned on

(see Turning your phone on and off

).

• Contact your network operator to verify

that your plan includes text messaging

services, that these services have been

correctly activated, and that they are

available at your location. Your network

operator should be able to tell you if text

messaging services have been

experiencing transmission delays.

Delays can also occur between the time

that a message is sent and the time it is

received.

• Verify with the recipient that the

receiving device can handle text

messages.

• If a text message arrives but does not

display an alert, perform a soft reset

(see Performing a soft reset

).

TIP

For best performance, keep your

Bluetooth hands-free device and your phone

on the same side of your body.

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