Palm Centro User's Guide

User GuideYour Palm®Centro™ Smartphone

WELCOMEWHAT DO I NEED TO GET STARTED?101CHAPTER• Rechargeable battery• AC charger• USB sync cable• HeadsetDocumentation and software• Getting Started

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION1005CHAPTERYou can rearrange the message list to make it easier to find and view messages. • In

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION1015CHAPTERotherwise manage the messages in each account.1 Press Menu .2 Select Accounts, and t

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION1025CHAPTERNOTE If you set a more frequent interval, you may need to recharge your Centro batte

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION1035CHAPTERSetting preferences for getting messages1 From any mailbox screen, press Menu .2 Sel

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION1045CHAPTERincluding attachments. The maximum message size that you can retrieve is 60KB for th

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION1055CHAPTERcontinues to synchronize with your desktop software.The Exchange server pushes email

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION1065CHAPTERTurning off pushWhen push is enabled, you can turn it off—for example, to save batte

YOUR EMAIL AND OTHER MESSAGESMESSAGING1075CHAPTERFor complete info on using a Microsoft Exchange ActiveSync account, see the User Guide for the VersaM

YOUR EMAIL AND OTHER MESSAGESMESSAGING1085CHAPTERspaces), and then select the recipient’s phone number or email address, depending on where you want t

YOUR EMAIL AND OTHER MESSAGESMESSAGING1095CHAPTERCreating and sending a multimedia messageMultimedia messages consist of text, photos, videos, and sou

WELCOMEWHERE TO LEARN MORE111CHAPTER• A location where you are within coverage of your network.• An electrical outlet.• The computer with which you wa

YOUR EMAIL AND OTHER MESSAGESMESSAGING1105CHAPTER7 (Optional) Select Sound , and then select one of the following:Record new: Record a sound clip of

YOUR EMAIL AND OTHER MESSAGESMESSAGING1115CHAPTERThe new message alert may include any of the following buttons:OK: Dismisses the alert and places the

YOUR EMAIL AND OTHER MESSAGESMESSAGING1125CHAPTERViewing/playing a multimedia message1 Press Applications and selectMessaging.2 Select the message you

YOUR EMAIL AND OTHER MESSAGESMESSAGING1135CHAPTER1 Press Applications and selectMessaging.2 Select the folder list in the title bar and select the fol

YOUR EMAIL AND OTHER MESSAGESMESSAGING1145CHAPTERYou can carry on multiple chats at the same time and easily switch between them, using the pick list

YOUR EMAIL AND OTHER MESSAGESMESSAGING1155CHAPTERMMS Receipts: Indicates whether you want to receive a confirmation when an outgoing MMS message is de

YOUR EMAIL AND OTHER MESSAGESMESSAGING1165CHAPTERAutomatically collect MMS messages: Indicate whether you want to download multimedia messages automat

YOUR EMAIL AND OTHER MESSAGESMESSAGING1175CHAPTER7 Select the Message Tone pick list and select a tone for incoming message alerts.8 Check the boxes i

YOUR EMAIL AND OTHER MESSAGESMESSAGING1185CHAPTER

119CHAPTER6Your connections to the web and wireless devicesYou use the web for many things: driving directions, shopping, news, web-based email. Now,

WELCOMEWHERE TO LEARN MORE121CHAPTEROnline forums: Consult online user discussion groups to swap Centro information and learn about Centro topics you

In this chapterWeb browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Connecting your computer to the Int

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1216CHAPTERWeb browserThe web browser on your Centro provides quick and easy access to web

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1226CHAPTER1 Press Applications and select Web to open the web browser. If necessary, se

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1236CHAPTER4 Use the 5-way to access any of the following icons in the title bar:0Creating

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1246CHAPTERSaving a pageYou can use the web browser to save a page for offline viewing, so

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1256CHAPTER1 In Bookmarks View, press Menu .2 Select Edit Bookmarks from the Bookmarks menu

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1266CHAPTER3 If prompted, select what you want to do with the file: Play, Save To Device, o

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1276CHAPTER5 Press Menu .6 Select Edit, and then select Paste.Returning to recently viewed

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESWEB BROWSER1286CHAPTERpage or enter a URL directly from Page View.4 Select General and set any of the

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING YOUR COMPUTER TO THE INTERNET THROUGH YOUR CENTRO™1296CHAPTER5 Select Advanced and set any

13CHAPTER2Setting upYou’re about to discover the many things about your Palm®Centro™ smartphone that will help you better manage your life and have fu

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING YOUR COMPUTER TO THE INTERNET THROUGH YOUR CENTRO™1306CHAPTERThe following procedures descr

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING YOUR COMPUTER TO THE INTERNET THROUGH YOUR CENTRO™1316CHAPTER9 Select Done, and then select

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING WITH BLUETOOTH DEVICES1326CHAPTER6 Look for a network connection icon in the taskbar at the

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING WITH BLUETOOTH DEVICES1336CHAPTERcomputer is enabled with Bluetooth wireless technology, yo

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING WITH BLUETOOTH DEVICES1346CHAPTER6 Select Add Device. The Discovery icon appears, indicatin

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING WITH BLUETOOTH DEVICES1356CHAPTER1 Press Applications and select Bluetooth .2 Select Bluet

YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICESCONNECTING WITH BLUETOOTH DEVICES1366CHAPTERdevices provide a screen where you enter a passkey that yo

137CHAPTER7Your photos, videos, and musicDo you have a wallet bulging with photos of friends, family, pets, and your most recent vacation? Are you tir

In this chapterCamera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Pictures & Videos. . . . . . . . . . .

YOUR PHOTOS, VIDEOS, AND MUSICCAMERA AND CAMCORDER1397CHAPTERCamera and CamcorderYour Centro comes with an easy-to-use, built-in, 1.3 Megapixel camera

In this chapterCentro™ Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Inserting the SIM card and battery. . .

YOUR PHOTOS, VIDEOS, AND MUSICCAMERA AND CAMCORDER1407CHAPTER3 Find your subject in the screen on your Centro (the lens is on the back of your Centro)

YOUR PHOTOS, VIDEOS, AND MUSICCAMERA AND CAMCORDER1417CHAPTER1 Press Applications and select Camcorder .2 By default, the Camcorder application store

YOUR PHOTOS, VIDEOS, AND MUSICCAMERA AND CAMCORDER1427CHAPTERCustomizing your Camera settingsYou can customize the built-in camera’s settings for your

YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS1437CHAPTERMicrophone: (Videos only) Turns the microphone on and off so that you can record videos

YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS1447CHAPTER1 Press Applications and select Pics&Videos . 2 Select the album that contains the

YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS1457CHAPTER4 Hold down Right or Left to seek within the current video, or press Right or Left

YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS1467CHAPTER4 Select Send.5 Select how you want to send the picture or video: Messaging, Bluetooth,

YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS1477CHAPTEROrganizing pictures and videos1 Open the album you want to organize.2 Press Menu .3 Sele

YOUR PHOTOS, VIDEOS, AND MUSICPOCKET TUNES™1487CHAPTER4 Select the orientation.Deleting a picture or video1 Open the album that contains the picture(s

YOUR PHOTOS, VIDEOS, AND MUSICPOCKET TUNES™1497CHAPTERPlayer (Windows computers) or iTunes (Mac computers), and then transfer the music files to your

SETTING UPCENTRO™ OVERVIEW152CHAPTERCentro™ OverviewFront viewIndicator light (phone and charge indicator)5-way navigator and Center buttonEarpieceMen

YOUR PHOTOS, VIDEOS, AND MUSICPOCKET TUNES™1507CHAPTERSetting up iTunes for MP3On a Mac, use iTunes (included with OS X) to convert music from a CD to

YOUR PHOTOS, VIDEOS, AND MUSICPOCKET TUNES™1517CHAPTERNOTE Do not press the sync button on your cable. Windows Media Player transfers the files, so th

YOUR PHOTOS, VIDEOS, AND MUSICPOCKET TUNES™1527CHAPTER3 Check the boxes next to the tracks you want to convert to MP3. 4 Click the Import button in th

YOUR PHOTOS, VIDEOS, AND MUSICPOCKET TUNES™1537CHAPTERPocket Tunes continues playing until it reaches the end of your list or until you select Pause

YOUR PHOTOS, VIDEOS, AND MUSICPOCKET TUNES™1547CHAPTER3 Select Actions, and then select Manage Playlists.4 Highlight a playlist, and then select Edit.

155CHAPTER8Your personal information organizerSay good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm®Centro™ smartphone

In this chapterCalendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157World Clock . . . . . . . . .

YOUR PERSONAL INFORMATION ORGANIZERCALENDAR1578CHAPTERCalendarCalendar is a powerful organizer application that helps you manage your schedule. You ca

YOUR PERSONAL INFORMATION ORGANIZERCALENDAR1588CHAPTER• Select Go To, and then select a date from the calendar. (Not available in Agenda View.)Creatin

YOUR PERSONAL INFORMATION ORGANIZERCALENDAR1598CHAPTERAdding an alarm to an event1 In Calendar, select the event.2 Select Details.3 Check the Alarm bo

SETTING UPCENTRO™ OVERVIEW162CHAPTERBack viewTIPProtect your screen. Be careful to store your Centro away from items that might scratch or crush the s

YOUR PERSONAL INFORMATION ORGANIZERCALENDAR1608CHAPTER4 Enter a description for the event. A diamond appears next to the description of an untimed eve

YOUR PERSONAL INFORMATION ORGANIZERCALENDAR1618CHAPTERColor-coding your scheduleUse color-coding to quickly spot various types of events. For example,

YOUR PERSONAL INFORMATION ORGANIZERCALENDAR1628CHAPTERCustomizing display options for your calendar1 Press Menu .2 Select Options, and then select Dis

YOUR PERSONAL INFORMATION ORGANIZERCALENDAR1638CHAPTERindicate under which category the event is filed.6 Select Month and set any of the following opt

YOUR PERSONAL INFORMATION ORGANIZERWORLD CLOCK1648CHAPTER5 Select the Vibrate pick list and select when you want your Centro to vibrate for an event a

YOUR PERSONAL INFORMATION ORGANIZERWORLD CLOCK1658CHAPTERSelecting citiesWorld Clock shows the system date and time above the world map. If you select

YOUR PERSONAL INFORMATION ORGANIZERTASKS1668CHAPTER4 Enter the name of the city.5 Select Location, select Map, select the location of the city, and th

YOUR PERSONAL INFORMATION ORGANIZERTASKS1678CHAPTER1 Select the task to which you want to assign details.2 Select Details.3 Set any of the following:

YOUR PERSONAL INFORMATION ORGANIZERTASKS1688CHAPTEROrganizing your tasksIn the Tasks list, select one of these options:All: Displays all your tasks.Da

YOUR PERSONAL INFORMATION ORGANIZERTASKS1698CHAPTERDeleting a task1 Select the task you want to delete.2 Press Menu .3 Select Delete Task from the Rec

SETTING UPINSERTING THE SIM CARD AND BATTERY172CHAPTERIMPORTANT The Centro speaker includes a large magnet, so be sure to keep your Centro away from c

YOUR PERSONAL INFORMATION ORGANIZERTASKS1708CHAPTER

171CHAPTER9Your memos and documentsWith its ability to store large amounts of important information, your Palm®Centro™ smartphone lets you take your o

In this chapterDocuments To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Memos. . . . . . . . . . . . . . . . . . . . .

YOUR MEMOS AND DOCUMENTSDOCUMENTS TO GO® PROFESSIONAL1739CHAPTERDocuments To Go® ProfessionalNOTE The Palm Software Installation CD includes the Docum

YOUR MEMOS AND DOCUMENTSMEMOS1749CHAPTERNOTE The Documents application does not support some editing functions, such as multiple font sizes and spell

YOUR MEMOS AND DOCUMENTSVOICE MEMO1759CHAPTERCreating a memo1 Press Applications and select Memos .2 Enter the text you want to appear in the memo. 3

YOUR MEMOS AND DOCUMENTSVOICE MEMO1769CHAPTERListening to a voice memo1 Press Applications and select Voice Memo .2 In the Voice Memo list, navigate

177CHAPTER10Your application and info management toolsSynchronization is a great way to transfer, update, and back up info on your Palm®Centro™ smartp

In this chapterUsing Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Viewing and using the alerts .

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING FIND17910CHAPTERUsing FindThe Find feature locates any text in the built-in applications and databases

SETTING UPINSERTING THE SIM CARD AND BATTERY182CHAPTER3 If the SIM card is already installed, skip to step 7.4 Remove the stylus to make insertion of

YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR18010CHAPTERIn the Alert dialog box, you can do any of the following:• Check the box next to the a

YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR18110CHAPTERSelecting functions in Advanced Calculator Mode1 Switch to Advanced Mode (see the prec

YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS18210CHAPTERInstalling applicationsYour Centro comes with several built-in and ready-

YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS18310CHAPTER1 Open the web browser (see Viewing a web page).2 Go to the page that con

YOUR APPLICATION AND INFO MANAGEMENT TOOLSREMOVING APPLICATIONS18410CHAPTER2 Select your device name from the User list, and then click OK.3 Synchroni

YOUR APPLICATION AND INFO MANAGEMENT TOOLSREMOVING APPLICATIONS18510CHAPTERinstall; you cannot remove the built-in apps that reside in the ROM portion

YOUR APPLICATION AND INFO MANAGEMENT TOOLSVIEWING APPLICATION INFO18610CHAPTERViewing application infoThe Info screens display basic statistics about

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSENDING INFORMATION WITH BLUETOOTH® WIRELESS TECHNOLOGY18710CHAPTERSending info over a Bluetooth wireless co

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSENDING INFORMATION WITH BLUETOOTH® WIRELESS TECHNOLOGY18810CHAPTERReceiving info over a Bluetooth wireless

YOUR APPLICATION AND INFO MANAGEMENT TOOLSBEAMING INFORMATION18910CHAPTERBeaming information Your Centro is equipped with an IR (infrared) port so tha

SETTING UPCHARGING THE BATTERY192CHAPTERIMPORTANT Use the battery that came with your Centro. Do not use a battery from another Centro model in your C

YOUR APPLICATION AND INFO MANAGEMENT TOOLSBEAMING INFORMATION19010CHAPTERBeaming an applicationNot all applications can be beamed. A lock icon appear

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSYNCHRONIZING INFORMATION—ADVANCED19110CHAPTERSynchronizing information—advancedChanging which applications

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSYNCHRONIZING INFORMATION—ADVANCED19210CHAPTERsynchronization for Memos if you do not use this app).NOTE If

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSYNCHRONIZING INFORMATION—ADVANCED19310CHAPTERSelect Do nothing to turn off synchronization for an app that

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSYNCHRONIZING INFORMATION—ADVANCED19410CHAPTER3 (Optional) Enter a device name that identifies your Centro w

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSYNCHRONIZING INFORMATION—ADVANCED19510CHAPTER8 After you finish the HotSync setup, select Done to return to

YOUR APPLICATION AND INFO MANAGEMENT TOOLSSYNCHRONIZING INFORMATION—ADVANCED19610CHAPTERSynchronizing over an infrared connectionWhen you synchronize

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS19710CHAPTERMAC ONLY1 Double-click the HotSync manager icon in the Palm folder.2 Click

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS19810CHAPTERfacing you. The notch on the card should be in the lower corner.4 Insert th

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS19910CHAPTER2 Select the icon for the application you want to open.3 Press Center to o

Intellectual property notices© 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Centro, VersaMail, and the Palm and Centro logos a

SETTING UPCHARGING THE BATTERY202CHAPTERgreen) to give it a full charge. See Maximizing battery life for tips on maximizing the life of your Centro ba

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS20010CHAPTER5 Select the From pick list and select the location of the application you

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS20110CHAPTERFormatting an expansion cardFormatting an expansion card is similar to form

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS20210CHAPTER

203CHAPTER11Your personal settingsCustomizing your Palm®Centro™ smartphone is a great way to make it match your lifestyle and work even harder for you

In this chapterSystem sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205Display and appearance settings . . . .

YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS20511CHAPTERSystem sound settings Silencing soundsYou can immediately silence all alerts, ringtones, music

YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS20611CHAPTER3 Select the System Volume and Game Volume pick lists and select the volume levels.4

YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS20711CHAPTER4 Select a font style. (In the web browser, select the Font size pick list and select

YOUR PERSONAL SETTINGSAPPLICATIONS SETTINGS20811CHAPTER1 Press Applications and select Prefs . 2 Select Touchscreen.3 Follow the onscreen instruction

YOUR PERSONAL SETTINGSAPPLICATIONS SETTINGS20911CHAPTERArranging applications by categoryYou can assign an application to a category and then display

SETTING UPCHARGING THE BATTERY212CHAPTERWhen your Centro is on (see Turning your Centro™ smartphone on and off), the onscreen battery icon displays th

YOUR PERSONAL SETTINGSAPPLICATIONS SETTINGS21011CHAPTERNOTE We recommend that you keep the primary button assignments on the factory settings until yo

YOUR PERSONAL SETTINGSLOCKING YOUR CENTRO AND INFO21111CHAPTER3 Select each pick list and select the application you want to associate with that funct

YOUR PERSONAL SETTINGSLOCKING YOUR CENTRO AND INFO21211CHAPTERTo turn off Keyguard, do the following:1 When the screen is off, press Power/End to wa

YOUR PERSONAL SETTINGSLOCKING YOUR CENTRO AND INFO21311CHAPTER4 Select Done.Locking your phone (Phone Lock)You can lock your SIM card to prevent unaut

YOUR PERSONAL SETTINGSLOCKING YOUR CENTRO AND INFO21411CHAPTERYour SIM card locks again when you turn off your Centro and then turn it back on.To disa

YOUR PERSONAL SETTINGSLOCKING YOUR CENTRO AND INFO21511CHAPTER3 Assign a password and a password hint.4 Select the Auto Lock Device box.5 When prompte

YOUR PERSONAL SETTINGSLOCKING YOUR CENTRO AND INFO21611CHAPTERMask Records: Private entries are replaced with a gray bar that lets you know the entry

YOUR PERSONAL SETTINGSLOCKING YOUR CENTRO AND INFO21711CHAPTERSecurity Password and Palm Desktop software (Windows)You can set the Windows version of

YOUR PERSONAL SETTINGSSYSTEM SETTINGS21811CHAPTERSystem settingsSetting the date and timeDate & Time Preferences enable you to manually set the da

YOUR PERSONAL SETTINGSSYSTEM SETTINGS21911CHAPTERdate, and then select the Time field and select the time.6 Select Done.Optimizing power settingsPower

SETTING UPMAXIMIZING BATTERY LIFE222CHAPTERMaximizing battery lifeBattery life depends on how you use your Centro. You can maximize the life of your b

YOUR PERSONAL SETTINGSCONNECTING TO A VPN22011CHAPTERcall, and tapping an onscreen button activates that command. Beam Receive: Determines whether you

221CHAPTER12Common questionsAlthough we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly

In this chapterUpgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223Desktop software installation. .

COMMON QUESTIONSUPGRADING22312CHAPTERUpgradingIf you experience problems with your Palm®Centro™ smartphone after performing the upgrade steps in this

COMMON QUESTIONSUPGRADING22412CHAPTERIf the problem recurs, delete the last app you installed and report the problem to its developer.5 Repeat step 4

COMMON QUESTIONSDESKTOP SOFTWARE INSTALLATION22512CHAPTERDesktop software installationIf you are having trouble installing the desktop software, you m

COMMON QUESTIONSRESETTING YOUR CENTRO22612CHAPTERsynchronizing with your computer, a soft reset may help. All your info is retained when you perform a

COMMON QUESTIONSREPLACING THE BATTERY22712CHAPTERremoves all your information, and restores your formats, preferences, and other settings to the facto

COMMON QUESTIONSREPLACING THE BATTERY22812CHAPTERbattery that is recommended or sold by Palm and is compatible with the Centro. CAUTION Failure to use

COMMON QUESTIONSSCREEN22912CHAPTER6 Connect your Centro to the charger or sync cable to charge the new battery.ScreenThe screen appears blank1 When a

SETTING UPMAKING YOUR FIRST CALL232CHAPTER• Decrease the settings in Power Preferences and turn off Beam Receive (see Optimizing power settings).• Tur

COMMON QUESTIONSSYNCHRONIZATION23012CHAPTER6 If the problem persists, check for dirt between the screen and the edge of the Centro. 7 If you’re using

COMMON QUESTIONSSYNCHRONIZATION23112CHAPTERI can’t find my user folderWindows: If your device name is one word, your user folder name is the first six

COMMON QUESTIONSSYNCHRONIZATION23212CHAPTERlower-right corner of your computer screen, and make sure that Local USB is checked. If you don’t see the H

COMMON QUESTIONSSYNCHRONIZATION23312CHAPTERNOTE Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Technical Suppo

COMMON QUESTIONSSYNCHRONIZATION23412CHAPTERFollow all instructions in the New Hardware Wizard, and then sync again.5WINDOWS ONLY Uninstall Palm Deskto

COMMON QUESTIONSSYNCHRONIZATION23512CHAPTER4 WINDOWS ONLY Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select

COMMON QUESTIONSSYNCHRONIZATION23612CHAPTER7 If more than one application has duplicate entries, repeat steps 4 through 6 for each application with du

COMMON QUESTIONSPHONE23712CHAPTERIf you’re using Palm Desktop software:1 On your Centro, press Calendar .2 Press Menu .3 Select Options, and then sele

COMMON QUESTIONSPHONE23812CHAPTERstrength by looking at the Signal Strength icon in the title bar of the Main tab in the Phone application. The stron

COMMON QUESTIONSPHONE23912CHAPTER• Check the Signal Strength icon in the title bar of the Main tab in the Phone application. If the signal is weak (

SETTING UPMAKING YOUR FIRST CALL242CHAPTER7 After you finish the call, press Power/End to end the call.Adjusting call volumeWhile a call is in progr

COMMON QUESTIONSHANDS-FREE DEVICES24012CHAPTERHands-free devicesI can’t make or receive calls using a Bluetooth® hands-free deviceConfirm all the foll

COMMON QUESTIONSEMAIL24112CHAPTERSome features of my Bluetooth hands-free device don’t work with my Centro• Check the Palm compatibility list at go.pa

COMMON QUESTIONSWEB24212CHAPTERI can’t send or receive multimedia messages• Make sure your phone is turned on (see Turning your phone on and off).• Co

COMMON QUESTIONSWEB24312CHAPTER3 If you see these icons, you are in a data coverage area. Try connecting to the Internet again. If you do not see eith

COMMON QUESTIONSWEB24412CHAPTERIt takes a long time for a web page to loadIf it is taking longer than usual to load web pages, you may have traveled f

COMMON QUESTIONSCAMERA24512CHAPTERallows transactions using Blazer™ web browser from your Centro.My Bluetooth DUN connection isn’t workingCheck all of

COMMON QUESTIONSMAKING ROOM ON YOUR CENTRO24612CHAPTER• Hold the Centro as still as possible. Try supporting your picture-taking arm against your body

COMMON QUESTIONSTHIRD-PARTY APPLICATIONS24712CHAPTER• Pictures & Videos: Large images take up a lot of memory. Move images to an expansion card or

COMMON QUESTIONSERROR MESSAGES24812CHAPTER4 If the problem persists, perform another system reset.5 If possible, synchronize your Centro with your com

COMMON QUESTIONSERROR MESSAGES24912CHAPTERSometimes you might want to know more about an error. Your Centro uses a special interface to show error mes

SETTING UPSETTING UP YOUR COMPUTER FOR SYNCHRONIZATION252CHAPTERSetting up your computer for synchronizationBefore you can synchronize the info on you

COMMON QUESTIONSERROR MESSAGES25012CHAPTER

TERMS251TermsAlt (alternative) A keyboard key. Enter a letter on the keyboard, and then press Alt to access variations such as international charact

TERMS252EDGE (Enhanced Data rates for GSM Evolution)An enhanced version of GPRS that delivers data speeds that are up to three times faster than stand

TERMS253Palm® OS by ACCESSThe operating system of your Centro. Palm OS is known for its simplicity of use and for the large number of compatible third

TERMS254call her, press and hold M. Your Centro dials the number.SIM (Subscriber Identity Module) cardThe smartcard, inserted in your Centro, that con

IMPORTANT SAFETY AND LEGAL INFORMATION255Important safety and legal informationFCC Notice This equipment has been tested and found to comply with the

IMPORTANT SAFETY AND LEGAL INFORMATION256• ETSI EN 301 489-1/-7/-17/-24• EN60950-1• EN 50360We hereby declare that the above named product is in confo

IMPORTANT SAFETY AND LEGAL INFORMATION257Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity i

IMPORTANT SAFETY AND LEGAL INFORMATION258

SPECIFICATIONS259SpecificationsRadio • GSM 850/900/1800/1900 quad band world phone• GPRS class 10, class B• EDGE up to 59kbps per time slot• Supports

SETTING UPSETTING UP YOUR COMPUTER FOR SYNCHRONIZATION262CHAPTERIncompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder

SPECIFICATIONS260Size 107.2 mm x 53.65 mm x 18.6 mmWeight 116.8 gramsConnectivity • IR• Bluetooth® wireless technology (1.2 compliant)Display • Touch-

SPECIFICATIONS261Included software • Phone (including Favorites and Dial Pad)• Pics & Videos (includes camera and camcorder)• Messaging (text and

SPECIFICATIONS262

INDEX263IndexSYMBOLS! in Tasks list 168NUMERICS24-hour clock 2075-way navigator 35, 36911 calls 213AAC charger 19accented characters 41, 42accessingap

INDEX264alarmsadding calendar 159, 163adding task 167, 169recording tones for 164selecting tones for 163, 164, 169Album command 147Album list 96, 144,

INDEX265audio adapters 75Audio Caption command 140Auto Lock Device option 215Auto naming pick list 143Auto Sync 101, 102Auto-complete option 128Auto-h

INDEX266built-in apps 11, 185, 261See also applications; specific appbuilt-in camera. See camerabuilt-in security software 211business cards 70buttons

INDEX267Centro smart deviceconnecting to PCs 29Centro smartphoneadding security for 217charging 19, 20, 22compatible hands-free devices for 74displayi

INDEX268creating partnerships for 130installing from 183, 225quarantined files on 223setting up DUN connections for 131synchronizing with 25–30, 31tra

INDEX269contact information 71media files 150messages 112phone numbers 51, 127photos or videos 146text 126copyrighted materials 145corporate email acc

SETTING UPSETTING UP YOUR COMPUTER FOR SYNCHRONIZATION272CHAPTERthe storage space you’re using before you go to the next step:• Delete any third-party

INDEX270Default Apps Preferences screen 210default settings 210Default View pick list 82, 162degrees 181delays 215, 241, 242Delete Contact command 70D

INDEX271connection info 122, 132contact info 53, 54, 67current date and time 164due dates 168, 169email messages 97, 98, 157, 162error messages 249eve

INDEX272sending 95, 105, 111, 121setting alerts for 102setting preferences for 101, 103sorting 100troubleshooting 241viewing status of 99email account

INDEX273extensions (phone) 59, 72Extra Digits button 59Extract Call button 63Ffade setting 162Fast mode (browser) 128Fast mode icon 123favorite button

INDEX274gradients 181graphics. See imagesgroupware information 104HHandheld overwrites Desktop option 192Handheld overwrites Macintosh option 193hands

INDEX275erasing all 230losing 201, 214, 226, 227marking private 215–216masking 211, 216protecting 211, 214receiving 188, 190sending over Bluetooth dev

INDEX276lockingkeyboard 49, 211phone 213–214screen 212smart device 214, 215logging in to corporate servers 220logic functions 181looping (device) 226l

INDEX277customizing 114opening 44overview 107sorting options for 113status icons for 117viewing contacts and 65messaging applications 210Messaging but

INDEX278My Centro icon 11Nnamessorting on 113synchronizing and 230, 251namingcategories 209device 27, 230expansion cards 200photo albums 139photo grou

INDEX279installing 25, 27, 183, 225password-protecting 217reinstalling 235synchronizing with 29, 231time zones and 158, 237troubleshooting 225, 231uni

SETTING UPSETTING UP YOUR COMPUTER FOR SYNCHRONIZATION282CHAPTERperforming a hard reset.) Each device you synchronize with your computer must have a u

INDEX280silencing ringer for 57, 205troubleshooting 237–239turning on and off 50viewing usage for 55, 65Phone applicationcustomizing 78–84defined 253d

INDEX281picturesSee also images; photosattaching to multimedia messages 109saving 112, 140, 143setting preferences for 142–143synchronizing 69taking 1

INDEX282proxy servers 129pTunes icon 150PUK (PIN unlock key) 253Purge command 113, 161, 169Purge pick list 113purging information 27push technology 10

INDEX283setting for phone 79–80setting preferences for 79Roaming pick list 79rotating photos 147SSave As command 174Save as Contact command 147Save as

INDEX284text messages 55, 56, 107to chat rooms 114video clips 142, 145voice memos 176Sent folder 117servers 94, 105, 220service contracts 10settings (

INDEX285Sounds button 205space (device) 26, 246Space key 39speaker 16speakerphone 22, 58, 238Speakerphone button 58special characters 40, 42, 108speed

INDEX286prioritizing 167, 169viewing attachments and 99viewing due dates for 168, 169Tasks application 166, 206Tasks button 166Tasks list 157, 167, 16

INDEX287touchscreen. See screenTouchscreen Preferences screen 208touch-sensitive features 212transactions 122, 244transmission delays 241, 242Trash fo

INDEX288pausing 142, 145playing 126, 142, 144recording 109, 140–141removing from albums 147, 148saving 142, 143sending 142, 145setting default size 14

INDEX289web links 36, 73, 121, 122web pagesaccessing 121, 123, 243adding favorite buttons for 73bookmarking 123–125caching 129, 247changing fonts for

SETTING UPSETTING UP YOUR COMPUTER FOR SYNCHRONIZATION292CHAPTER3 If you are installing on a Mac, double-click the CD icon on the desktop, and then do

Palm, Inc.950 W. Maude Ave.Sunnyvale, CA 94085-2801United States of AmericaPN: 406-11191-00

CONTENTSiiiContentsWelcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Wha

SETTING UPSYNCHRONIZING INFORMATION—THE BASICS302CHAPTER3 With the sync button facing up, connect the sync cable to the bottom of your Centro. Do not

SETTING UPSYNCHRONIZING INFORMATION—THE BASICS312CHAPTERFor more sync options, including which apps sync, see Synchronizing information—advanced. BEFO

SETTING UPSYNCHRONIZING INFORMATION—THE BASICS322CHAPTERWindows XP and earlier: Program Files > Palm > HotSyncUsernameWindows Vista: Username &g

33CHAPTER3Moving around on your Palm®Centro™ smartphoneHave you ever been to a new city and felt a bit lost until you figured out that the numbered st

In this chapterMoving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Using the keyboard . . . . . . . . . . . .

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEMOVING AROUND THE SCREEN353CHAPTERMoving around the screenTo move around the Centro screen, you can use t

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEMOVING AROUND THE SCREEN363CHAPTERHighlighting and selecting itemsOn most screens, one item—a button, a l

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEMOVING AROUND THE SCREEN373CHAPTERHighlighting textYou can use the stylus to highlight text on the screen

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEMOVING AROUND THE SCREEN383CHAPTERSelecting options in a pick listA range of options is often presented i

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEUSING THE KEYBOARD393CHAPTERUsing the keyboardMenuBackspaceReturnAltSpaceOptionShift/FindBacklightTIPWhen

CONTENTSivDefining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Using a hands-free de

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEUSING THE KEYBOARD403CHAPTEREntering lowercase and uppercase letters• To enter lowercase letters, press t

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEUSING THE KEYBOARD413CHAPTEREntering other symbols and accented charactersSymbols and accented characters

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEUSING THE KEYBOARD423CHAPTER0Symbols and accented characters Enter… Then press Alt to select…Enter… Th

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEOPENING APPLICATIONS433CHAPTEROpening applicationsWhen you open an application using a quick button or Ap

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEOPENING APPLICATIONS443CHAPTEREach quick button opens two applications: • To turn on your Centro and open

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEOPENING APPLICATIONS453CHAPTERIn Applications View, you can also do the following:• Press Applications r

MOVING AROUND ON YOUR PALM®CENTRO™ SMARTPHONEOPENING APPLICATIONS463CHAPTER

47CHAPTER4Your phoneThe Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in t

In this chapterTurning your Centro™ smartphone on and off . . . . . . . . . . . . . . . . . 49Making calls . . . . . . . . . . . . . . . . . . . . .

YOUR PHONETURNING YOUR CENTRO™ SMARTPHONE ON AND OFF494CHAPTERTurning your Centro™ smartphone on and offNOTE We use the term phone to describe the fea

CONTENTSvYour application and info management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177Using Find . . . . . . . . . .

YOUR PHONETURNING YOUR CENTRO™ SMARTPHONE ON AND OFF504CHAPTERTurning your phone on and offWhen your phone is on, it is connected to the network (prov

YOUR PHONEMAKING CALLS514CHAPTERMaking callsThere are several ways to make a call. Try them all to find out which way you like best.Dialing using the

YOUR PHONEMAKING CALLS524CHAPTERDialing using the keyboard1 Press Phone .2 Press the numbered keys to enter the phone number. (You don’t need to press

YOUR PHONEMAKING CALLS534CHAPTER4 Highlight the number you want to dial.5 Press Send to make the call.Voice dialingYou can use the Voice Dialing app

YOUR PHONEMAKING CALLS544CHAPTERDialing with a speed-dial favorite button Your Centro comes with a few predefined speed-dial favorite buttons, but you

YOUR PHONEMAKING CALLS554CHAPTER2 Press Center to open the Dial Number dialog box.3 Select Dial to make the call.Redialing a recently called number T

YOUR PHONERECEIVING CALLS564CHAPTERReceiving callsTo receive calls, your phone must be on. This is different from having only the screen turned on (se

YOUR PHONEUSING VOICEMAIL574CHAPTERTo silence the phone while it is ringing, do one of the following:• Press any key on your Centro except Send, Power

YOUR PHONEWHAT CAN I DO WHEN I’M ON A CALL?584CHAPTER3 Enter your voicemail password using the keyboard. NOTE If you defined Extra Digits for the Voic

YOUR PHONEWHAT CAN I DO WHEN I’M ON A CALL?594CHAPTERReplaces the Speakerphone button when you use a Bluetooth® hands-free device. Select this button

CONTENTSviMessaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241Web. . . . . .

YOUR PHONEWHAT CAN I DO WHEN I’M ON A CALL?604CHAPTEREnding a callDo one of the following:• Press Power/End .• Press the button on the headset (if the

YOUR PHONEWHAT CAN I DO WHEN I’M ON A CALL?614CHAPTER• To create a new contact entry for this number, select Create a New Contact, and enter the conta

YOUR PHONEWHAT CAN I DO WHEN I’M ON A CALL?624CHAPTER7 To end the active call, press Power/End .Receiving a second call (call waiting)When you are on

YOUR PHONEWHAT CAN I DO WHEN I’M ON A CALL?634CHAPTER1 While the first call is active, make a second call. 2 Select Conference . This joins you and t

YOUR PHONEWHAT CAN I DO WHEN I’M ON A CALL?644CHAPTER4 Select the Forward all calls pick list.• If the forwarding number appears in the pick list, sel

YOUR PHONEHOW MANY MINUTES HAVE I USED?654CHAPTEROff/No service: Forwards calls when your Centro is not connected to a mobile network.6 If the forward

YOUR PHONEENTERING NAMES AND PHONE NUMBERS664CHAPTERcreate a contact, you can also assign a photo and ringtone ID to that contact, so you know when th

YOUR PHONEENTERING NAMES AND PHONE NUMBERS674CHAPTERPlace the entry in a category or mark it private: Select Details. (See Working with private entrie

YOUR PHONEENTERING NAMES AND PHONE NUMBERS684CHAPTER• First few letters of first and last name (SM AN for Smilla Anderson)4 Select the name of the ent

YOUR PHONEENTERING NAMES AND PHONE NUMBERS694CHAPTER• Select Camera, take a photo, and then press Center to add the photo to this contact.• Select Ph

7CHAPTER1WelcomeCongratulations on the purchase of your Palm®Centro™ smartphone!Benefits• Make and receive phone calls• Manage your contacts, calendar

YOUR PHONEENTERING NAMES AND PHONE NUMBERS704CHAPTERCustomizing Contacts1 Press Phone .2 Select the Contacts tab. 3 Press Menu .4 Select Options, and

YOUR PHONEDEFINING FAVORITE BUTTONS714CHAPTERViewing your SIM Phonebook1 Press Phone .2 Select the Contacts tab.3 Press Menu .4 Select Options, and t

YOUR PHONEDEFINING FAVORITE BUTTONS724CHAPTERCreating a speed-dial favorite button1 Press Phone .2 Select the Favorites tab. 3 Press Menu .4 Select N

YOUR PHONEDEFINING FAVORITE BUTTONS734CHAPTERwant to dial. To dial these numbers, select the Extra Digits button that appears in Active Call View (see

YOUR PHONEUSING A HANDS-FREE DEVICE744CHAPTERDeleting a favorite button1 Press Phone .2 Select the Favorites tab.3 Highlight the favorite button you

YOUR PHONEUSING A HANDS-FREE DEVICE754CHAPTERCheck the specifications for your hands-free device to confirm compatibility. When in doubt, ask the manu

YOUR PHONEUSING A HANDS-FREE DEVICE764CHAPTER3 (Optional) Enter a device name that identifies your Centro when it is discovered by other Bluetooth dev

YOUR PHONEUSING A HANDS-FREE DEVICE774CHAPTER8 (Optional) Enable advanced hands-free features by pressing the multifunction button (MFB) on the hands-

YOUR PHONECUSTOMIZING PHONE SETTINGS784CHAPTER• Redial the last number you called from the hands-free deviceCustomizing advanced settings for your han

YOUR PHONECUSTOMIZING PHONE SETTINGS794CHAPTERSelecting ringtonesYou can set various tones for various types of incoming calls.1 Press Phone .2 Press

In this chapterWhat’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9What do I need to get started? . . .

YOUR PHONECUSTOMIZING PHONE SETTINGS804CHAPTER3 Select Options, and then select Sound Preferences.4 Select Manage.5 Do one of the following:• To recor

YOUR PHONECUSTOMIZING PHONE SETTINGS814CHAPTER• To increase the volume, press the upper half of the Volume button.• To decrease the volume, press the

YOUR PHONECUSTOMIZING PHONE SETTINGS824CHAPTERShow Calendar event: Sets whether the current event from the Calendar application appears in the Main ta

YOUR PHONECUSTOMIZING PHONE SETTINGS834CHAPTERTo (6), (5), (4), digit numbers: Adds a prefix to numbers that are only six, five, or four numerals long

YOUR PHONEWHAT ARE ALL THOSE ICONS?844CHAPTER5 When a message appears indicating that TTY is enabled, select OK. To disable TTY, repeat these steps.Wh

YOUR PHONEWHAT ARE ALL THOSE ICONS?854CHAPTERYour phone is on and a GPRS or EDGE data connection is active. You may not be able to receive calls when

YOUR PHONEWHAT ARE ALL THOSE ICONS?864CHAPTERYour battery is being charged. The lightning bolt turns from red to green when the battery is fully charg

87CHAPTER5Your email and other messagesYou already know how efficient email and messaging are for staying in touch. Now your Palm®Centro™ smartphone b

In this chapterYour email application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89The VersaMail® application . . . . . .

YOUR EMAIL AND OTHER MESSAGESYOUR EMAIL APPLICATION895CHAPTERYour email applicationYour Centro includes the VersaMail® application (called Email in Ap

WELCOMEWHAT’S IN THE BOX?91CHAPTERIn one compact and indispensable device, you now have all of the following:• Phone application for making and receiv

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION905CHAPTER• Sync your mail with your company’s Domino server.• Use Secure Sockets Layer (SSL) w

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION915CHAPTERNoos, Orange, SFR.net, Tele2, Tiscali, Wanadoo, and yahoo!.Germany: debitel E-Mail, E

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION925CHAPTER3 If your email provider’s name is not listed, you need to obtain the following info

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION935CHAPTER8 If the VersaMail application can obtain your email account settings based on your u

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION945CHAPTER7 In the Password field, enter your email account password.8 Select Next.9 Select th

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION955CHAPTERTest settings (POP and EAS accounts only): Select Test Settings to test settings for

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION965CHAPTERAdding attachments to your messagesYou can attach several types of files to your emai

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION975CHAPTERAttaching ringtones1 Create the message to which you want to attach the ringtone.2 On

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION985CHAPTER3 If a large incoming message is truncated, select More .4 Select Done.Replying to or

YOUR EMAIL AND OTHER MESSAGESTHE VERSAMAIL® APPLICATION995CHAPTERViewing attachmentsThere are a number of attachment types you can open with the built