Palm Centro User's Guide download pdf (Page 233)

COMMON QUESTIONS

SYNCHRONIZATION

233

12

CHAPTER

NOTE Mac computers do not provide an

option for uninstalling Palm Desktop

software. Contact Technical Support if the

problem persists after you complete step 7.

11 Restart your computer.

12 Reinstall Palm Desktop software from

the Palm Software Installation CD that

came with your Centro.

Synchronization starts but stops without

finishing

If you upgraded from a previous Palm OS

®

device or received a system error, such as

Sys0505, there may be conflicts with

software on your Centro.

1 Locate your Backup subfolder and

rename the folder (for example,

BackupOld).

Windows: C:\Program

Files\Palm\<device name>

Mac: <Mac hard drive> : Applications

: Palm : Users : <device name>

NOTE Can’t find a Palm folder in Program

Files? Then look for a palmOne or

Handspring folder instead. For more info,

see I can’t find my user folder

.

2 Synchronize.

3 If the problem is resolved, begin

reinstalling your third-party applications

one at a time by double-clicking a single

file in the original Backup subfolder that

you renamed, and sync after each

application you install. If the problem

recurs, delete the last application you

installed and report the problem to its

developer.

4

WINDOWS ONLY If the Windows New

Hardware Wizard appears, the

synchronization process may be timing

out before the wizard completes its job.

TIP

The HotSync Log can give you information

about your most recent synchronization.

Windows: Right-click the HotSync manager

icon in the taskbar in the lower-right corner of

your computer screen, and then select View

Log.

Mac: Open Palm Desktop software. From the

HotSync menu, select View Log.

1 2 ... 228 229 230 231 232 233 234 235 236 237 238 ... 289 290

Comments to this Manuals

No comments