Palm VII Organizer Handbook Page 231
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 8 Page 223
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the
connection fails. An easy way to do this is to display the expanded
Service Connection Progress messages. Expanded Service Connection
Progress messages describe the current stage of the login procedure.
Press the lower half of the scroll button at any point during login to
display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does
not give you enough information to find out why you cannot connect
to your ISP or dial-in server, take a look at the Network Log. The
Network Log lists all of the communication that occurs between your
modem and your dial-in server during the login procedure. The
information in the Network Log can help your ISP or your system
administrator pinpoint where and why the login procedure
communication fails.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the up and down arrows of the scroll bar to see the entire
Network Log.
3. Tap Done.
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not
enter that information in the Network Preferences screen, it will
appear that you successfully logged into your network. When you try
to use an application or look up information, however, the connection
fails. If this occurs, try adding a DNS number. Ask your ISP or your
system administrator for the correct Primary and Secondary DNS IP
numbers.
- Handbook 1
- Palm VII 1
- Organizer 1
- Copyright 2
- Contents 3
- Contents Page v 5
- Contents Page vii 7
- About This Book 9
- Page 2 About This Book 10
- Introduction to Your 11
- System requirements 12
- Palm VII components 13
- Installing the batteries 17
- Replacing batteries 17
- Setting up your organizer 18
- Upgrade information 18
- To upgrade: 19
- Chapter 1 Page 13 21
- Palm.Net wireless features 22
- Chapter 1 Page 15 23
- Web clipping 24
- Wireless Internet messaging 25
- Tapping and typing 26
- Opening applications 28
- To open an application: 29
- ■ All query applications 30
- ■ iMessenger application 30
- Using menus 31
- Graffiti menu commands 32
- Displaying online tips 32
- Three ways to enter data 33
- Graffiti writing 34
- Using Palm Desktop software 35
- Importing data 36
- Customizing your organizer 37
- 1. Tap the Set Date box 38
- 3. Tap a month 38
- 4. Tap the current date 38
- Entering Data in Your 39
- To write Graffiti letters: 40
- Graffiti tips 41
- The Graffiti alphabet 42
- Writing capital letters 43
- Writing numbers 43
- Graffiti numbers 44
- Writing punctuation marks 44
- Chapter 2 Page 37 45
- Symbol Shift 45
- Writing accented characters 46
- Accent strokes 46
- Navigation strokes 47
- Graffiti ShortCuts 47
- Using the onscreen keyboard 49
- Using your computer keyboard 49
- Chapter 2 Page 43 51
- Managing Your 53
- Applications 53
- Choosing preferences 55
- 3. Click Install 57
- PQA file extension 57
- Installing games 58
- Removing applications 59
- Security 61
- Locking your organizer 62
- Chapter 3 Page 55 63
- Tap Off and 63
- Using Your Basic Applications 65
- Date Book 66
- To open Calculator: 70
- To open Expense: 70
- Common tasks 71
- Entering text 72
- Edit menu 72
- Deleting records 73
- Purging records 74
- Chapter 4 Page 67 75
- Categorizing records 77
- To define a new category: 79
- To rename a category: 80
- Finding records 81
- Using Find 82
- Using Phone Lookup 83
- Phone Lookup tips 84
- Sorting lists of records 85
- Address Book Memo Pad 86
- Making records private 87
- Attaching notes 88
- Choosing fonts 89
- 1. Open an application 90
- 2. Tap the Menu icon 90
- 5. Tap OK 90
- Application-specific tasks 91
- To schedule an untimed event: 94
- Rescheduling an event 95
- Setting an alarm for an event 95
- Tap the 96
- Changing the Date Book view 97
- To display the current time: 98
- To display the Week View: 98
- Spotting event conflicts 99
- Working in Month View 100
- Record menu 101
- Options menu 101
- Address Book 104
- Tap Done 105
- Chapter 4 Page 97 105
- Address Book menus 106
- Record menus 107
- Options menus 107
- To Do List 109
- Setting a due date 111
- To Do Show Options 112
- To Do List menus 113
- Memo Pad 114
- Memo Pad menus 115
- Calculator 117
- Calculator menus 118
- To create an Expense item: 119
- Entering receipt details 120
- Tap a Country 122
- Show Options 123
- Click to select 124
- Categories 124
- Chapter 4 Page 117 125
- Expense menus 126
- Query Applications 129
- Query applications 130
- Chapter 5 Page 123 131
- Wireless Internet messaging: 132
- The network 133
- Improving signal strength 135
- Using query applications 136
- Opening query applications 137
- To open a query application: 138
- Sorted pick lists 139
- Actions that incur a cost 139
- Stop icon 140
- Example of web clipping 141
- How big was that clipping? 142
- To review the History list: 143
- Sending e-mail from a page 144
- Query application menus 145
- Mail depends on your computer 146
- Chapter 5 Page 139 147
- 90° 147
- To check for new messages: 148
- Opening and reading messages 149
- Marks the end of a message 150
- Tap right arrow to view the 150
- Displaying header information 152
- Attachments 153
- Creating messages 154
- To reply to a message: 156
- Looking up an address 157
- Tap to select 158
- Sending messages 159
- Editing an unsent message 160
- Draft messages 161
- Filing a message 162
- Deleting messages 163
- Purging deleted messages 163
- Date column 164
- Your Palm.Net mailbox 165
- A full mailbox 166
- The iMessenger application 167
- Pop-up menus 168
- Message menus 168
- Managing Desktop E-Mail 171
- To set up Mail: 172
- To select HotSync options: 173
- Viewing e-mail items 174
- Creating e-mail items 175
- To create an e-mail item: 176
- To reply to an e-mail item: 177
- Chapter 6 Page 171 179
- Setting a priority 180
- Sending a blind carbon copy 180
- To create a signature: 181
- Editing unsent e-mail 182
- Draft e-mail 183
- Filing e-mail 184
- Deleting e-mail 185
- Purging deleted e-mail 186
- Message List options 186
- Sorting the Message List 187
- HotSync options 188
- Creating special filters 189
- Ignoring or receiving e-mail 190
- Defining filter strings 190
- To define a filter string: 191
- High-priority e-mail 192
- Truncating e-mail items 193
- Mail menus 193
- Beaming information 195
- Tips on beaming information 196
- Advanced HotSync 197
- Operations 197
- Chapter 7 Page 191 199
- Chapter 7 Page 193 201
- Preparing your computer 202
- Preparing your organizer 203
- Chapter 7 Page 197 205
- Chapter 7 Page 199 207
- Using File Link 208
- Creating a user profile 208
- Chapter 7 Page 201 209
- Setting Preferences for 211
- Your Organizer 211
- Viewing preferences 212
- Buttons preferences 212
- Pen preferences 213
- HotSync buttons preferences 214
- Digitizer preferences 215
- Formats preferences 215
- General preferences 217
- Beam Receive 218
- Modem preferences 219
- Selecting a service 220
- Entering a user name 221
- Entering a password 221
- Adding telephone settings 222
- Entering a prefix 223
- Disabling Call Waiting 224
- Using a calling card 224
- Connecting to your service 225
- To select a connection type: 226
- Idle timeout 227
- IP address 228
- Creating a login script 229
- Deleting a service template 230
- TCP/IP troubleshooting 231
- Owner preferences 232
- ShortCuts preferences 233
- Editing a ShortCut 234
- Deleting a ShortCut 234
- Wireless preferences 235
- Maintaining Your Organizer 237
- About the AAA batteries 238
- Appendix A Page 231 239
- Proper use of the antenna 241
- To insert the new antenna: 242
- Resetting your organizer 243
- Performing a hard reset 244
- Appendix A Page 237 245
- Frequently Asked Questions 247
- Operating problems 248
- Tapping and writing problems 249
- Wireless problems 250
- Application problems 251
- HotSync problems 252
- Appendix B Page 245 253
- Appendix B Page 247 255
- Beaming problems 256
- Password problems 257
- Creating a Custom 259
- Expense Report 259
- Appendix C Page 253 261
- Sections 262
- Appendix C Page 255 263
- Programming the mapping table 264
- Expense file details 269
- Non-ASCII Characters 271
- Literal characters 272
- Palm.Net™ Service Agreement 273
- Warranty, and 273
- Other Product Information 273
- Page 266 274
- Page 267 275
- Page 268 276
- Page 269 277
- Page 270 278
- Page 271 279
- Page 272 280
- Limited warranty 281
- Page 274 282
- Page 275 283
- Page 276 284
- Page 277 285
- Page 278 286
- FCC Statement 287
- Canadian RFI Statement 287
- Page 280 288
- Page 294 Index 302
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