Palm M100 Handbook download pdf (Page 186)

Appendix B Page 180

I cannot launch

the HotSync

Manager.

■

Make sure you are not running another

program, such as America Online,

CompuServe, WinFax, or AppleTalk

networking that uses the serial port you

selected in the Setup dialog box.

■

Backup the Palm Desktop software,

uninstall it, then reinstall it.

I tried to do a local

HotSync

operation, but it

did not complete

successfully.

■

Make sure your handheld is seated onto the

HotSync cable correctly.

■

Check the connection between the HotSync

cable and the serial port or USB port on

your computer.

■

Make sure the gold-plated connectors on

the HotSync cable and your handheld are

clean. Use a pencil eraser to clean them.

■

Read the HotSync Log for the user account

for which you are performing a HotSync

operation.

■

Tap the HotSync icon in the Applications

Launcher, tap Local above the HotSync

icon, and then select Direct Serial from the

pick list below the icon.

■

Make sure the user name you selected in

Palm Desktop software matches the user

name assigned to your handheld.

■

Make sure the date on your computer

matches the date on your handheld.

■

Check the conduit settings in Palm Desktop

software. See “Customizing HotSync

application settings” in Chapter 5 for

details.

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