Palm M100 Handbook download pdf (Page 185)

Page 179 Frequently Asked Questions

HotSync problems

Problem Solution

I cannot do a

HotSync

operation; what

should I check to

make sure I am

doing it correctly?

■

Make sure the HotSync cable is connected

securely.

On a Windows computer try these steps:

■

Check the Windows system tray to make

sure the HotSync Manager is running. If it is

not, open Palm Desktop software.

■

Click the HotSync Manager, choose Setup

and click the Local tab. Check that the Serial

Port setting displays the correct COM port

where your HotSync cable is attached.

On a Macintosh try these steps:

■

Make sure HotSync Manager is enabled. If

it is not, double-click the HotSync Manager

icon in the Palm folder and enable HotSync

Manager on the HotSync Controls tab.

■

Double-click the HotSync Manager icon in

the Palm folder and then click the Serial

Port Settings tab. Make sure Local is

selected and that the port selection matches

the port where your HotSync cable is

attached.

I did a HotSync

operation, but one

of my

applications did

not synchronize.

■

On a Windows computer, click the HotSync

Manager and choose Custom. Check that

the correct conduit is active.

■

On a Macintosh, double-click the HotSync

Manager icon. From the HotSync menu,

choose Conduit Settings. Select your user

name from the User pop-up menu, and

check that the correct conduit is active.

I am using

Outlook as my

PIM, but I cannot

do a HotSync

operation.

■

Click the HotSync Manager and choose

Custom. Check that the correct conduit is

active.

■

Check that the correct conduit is installed.

Reinstall the HotSync Manager and make

sure the correct conduit is selected.

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