Palm 700P User's Guide download pdf (Page 324)

100

101

312 Section 7A: Help

Trouble Upgrading?

If you experience problems with your Treo™ 700P smart device after performing

the upgrade steps described in “Upgrading From Another Palm OS® Device” on

page 27, you may have incompatible applications or settings that were not

quarantined during the installation process. These files reside in the Backup

subfolder of your user folder. Incompatible applications or settings can lead to

numerous issues, including system resets and freezes. If you experience problems

after upgrading, follow these steps to correct the problem:

1. Locate your user folder on your computer:

䡲 Windows: If your device name is one word, your user folder name is the

first six characters of your device name. If your device name is two

words, your user folder name consists of the first six characters of the

second word of your device name, followed by the first letter of the first

word. For example, if your device name is John Smith, your user folder is

named SmithJ. Your user folder is usually located inside one of the

following folders:

C:\Program Files\Palm\

C:\Program Files\palmOne\

C:\Program Files\Handspring\

䡲 Mac: Your user folder name is the same as your device name and is

usually found in this location:

<Mac hard drive> : Users : <Your Mac username> : Documents: Palm :

Users.

2. Make a copy of your user folder and store it in a safe place.

䡲 Windows: Copy the folder, and then paste it to your Windows desktop.

1 2 ... 319 320 321 322 323 324 325 326 327 328 329 ... 431 432

Comments to this Manuals

No comments

Palm 700P User's Guide Page 324

Comments to this Manuals

Related products and manuals for Smartphones Palm 700P