Palm W User Manual Page 385

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Resetting your handheld
371
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All
records and entries stored in your handheld are retained with a soft reset. After a
soft reset, the Welcome screen appears, followed by the Date and Time Preferences
screen (to set date and time).
To perform a soft reset:
Use the reset tip tool, or the tip of an unfolded paper clip (or similar object
without a sharp tip), to gently press the reset button inside the hole on the back
panel of your handheld.
TIP
The metal and plastic stylus that comes with your handheld has a reset tip
inside. To use it, unscrew the barrel from the stylus quill.
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are erased.
Never perform a hard reset unless a soft reset does not solve your problem.
NOTE
You can restore any data previously synchronized with your computer during
the next HotSync operation.
To perform a hard reset:
1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the reset tip tool, or the tip of an
unfolded paper clip (or similar object without a sharp tip), to gently press and
release the reset button.
Reset button
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