Palm M130 Quick Start Guide download pdf (Page 23)

Troubleshooting

Tap Local above the HotSync icon and select Cradle/Cable from

the pick list below the HotSync icon.

Tap the HotSync icon to perform a HotSync operation.

If your problem persists, check your computer settings.

Check your Windows computer settings:

Right-click the My Computer icon on your Desktop and choose

Properties.

Click the Hardware tab, and then click Device Manager.

Click the plus sign (+) next to Ports.

If the port you are using for the HotSync cradle/cable shows an

exclamation point, you have a hardware conflict. To resolve this,

consult the documentation that came with your computer.

Click the HotSync icon on the taskbar and choose Setup.

Click the Local tab and make sure the Serial port setting matches

the port where you connected the HotSync cradle/cable.

From the Speed list, choose the 9600 setting.

Click OK and perform a HotSync operation. If you are still

experiencing problems, complete steps 8 and 9.

Click the HotSync icon on the taskbar and choose Exit.

Restart HotSync Manager by selecting Start, Programs,

Palm Desktop, and then HotSync Manager.

NOTE

If you get a warning that the port is in use, then either move your

HotSync cradle/cable to a different COM (serial) port or disable the

conflicting device to perform HotSync operations.

Check your Mac computer settings:

Double-click the HotSync Manager in the Palm folder.

Click the Serial Port Settings tab.

Make sure Local is selected and that the port selection matches the

port where your HotSync cradle/cable is attached.

NOTE

If you get a warning that the port is in use, then either move your

HotSync cradle/cable to a different port or disable the conflicting device

to perform HotSync operations.

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Palm M130 Quick Start Guide Page 23