Palm Visor Edge - Windows Edition User's Guide Page 257
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- Table of contents
- TROUBLESHOOTING
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Appendix B Page 249
Technical support
If you cannot solve your problem after reviewing the sources
listed at the beginning of this appendix, check our web site
www.handspring.com for the latest technical support information.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
■
The name and version of the operating system you are using
■
The actual error message or state you are experiencing
■
The steps you take to reproduce the problem
■
The version of handheld software you are using and available
memory
To find version and memory information:
1. Tap the Applications icon .
2. Tap the Menu icon .
3. Tap App, and then tap Info.
Note:
Thousands of third-party add-on applications have been
written for Palm OS handhelds. Unfortunately, we are not able
to support such a large number of third-party applications.
If
you are having a problem with a third-party application, please
contact the developer or publisher of that software.
4. Tap Version to see version numbers, and tap Size to see the amount
of free memory, in kilobytes.
- Edge Handheld 1
- User Guide 1
- Copyright 2
- Software download available 2
- Contents 3
- Contents Page v 5
- Contents Page vii 7
- About This Guide 9
- Introduction to Your 11
- Visor™ Edge Handheld 11
- System requirements 12
- Upgrade information 12
- Chapter 1 Page 5 13
- Visor Edge components 14
- Chapter 1 Page 7 15
- Using the backlight 16
- Protective flip cover 17
- To attach the flip cover: 18
- Charging the battery 19
- To charge the battery: 21
- Tapping and typing 22
- Opening applications 24
- Using menus 25
- Choosing a menu 26
- Graffiti menu commands 26
- Command toolbar 27
- Displaying online tips 27
- Four ways to enter data 28
- To open Memo Pad: 29
- Onscreen keyboard 30
- Using Palm Desktop software 31
- Importing data 31
- Using an external keyboard 31
- Customizing your handheld 32
- Palm Desktop software 33
- Chapter 1 Page 27 35
- Align with grooves on the 35
- Chapter 2 37
- To write Graffiti letters: 38
- Graffiti tips 39
- The Graffiti alphabet 40
- Writing capital letters 41
- Writing numbers 41
- Graffiti numbers 42
- Writing punctuation marks 42
- Chapter 2 Page 35 43
- Symbol Shift 43
- Writing accented characters 44
- Accent strokes 44
- Navigation strokes 45
- Graffiti ShortCuts 45
- Using the onscreen keyboard 46
- Using your computer keyboard 47
- Managing Your Applications 49
- Chapter 3 Page 43 51
- Choosing preferences 52
- Chapter 3 Page 45 53
- Installing games 54
- Removing applications 55
- Security 56
- Assigning a password 57
- Locking your handheld 58
- Chapter 3 Page 51 59
- Chapter 4 61
- To open Address: 64
- To open Expense: 69
- Common Tasks 71
- Editing records 72
- Chapter 5 Page 65 73
- Deleting records 74
- Purging records 75
- HotSync operations 76
- Categorizing records 78
- Chapter 5 Page 71 79
- To define a new category: 80
- To rename a category: 81
- Finding records 82
- Chapter 5 Page 75 83
- Look Up line 83
- Using Find 85
- Using Phone Lookup 86
- Phone Lookup tips 87
- Page 80 Common Tasks 88
- Sorting lists of records 89
- Making records private 90
- Chapter 5 Page 83 91
- Page 84 Common Tasks 92
- Attaching notes 93
- Choosing fonts 94
- Application Specific Tasks 95
- To schedule an untimed event: 99
- Rescheduling an event 100
- Setting an alarm for an event 100
- Chapter 6 Page 93 101
- Alarm for untimed events 101
- Tap the 102
- Chapter 6 Page 95 103
- Working in Week View 104
- Changing the Date Book view 104
- Tips for using Week View 105
- Working in Month View 106
- Working in Agenda view 106
- Spotting event conflicts 107
- Date Book menus 108
- Chapter 6 Page 101 109
- Show Time Bars 109
- Compress Day View 109
- Month View settings 109
- ■ Start/End Time 110
- ■ Alarm Preset 110
- ■ Alarm Sound 110
- ■ Remind Me 110
- ■ Play Every 110
- Date Book Plus 111
- Working in Year View 112
- Working in List View 113
- Working with floating events 113
- To create a floating event: 114
- Working with To Do items 115
- Using the Daily Journal 116
- Using templates 117
- Using snooze alarms 118
- Date Book Plus menus 118
- Record menu 119
- Options menu 119
- Date Book 126
- Filter by Text 126
- Creating an Address entry 127
- Duplicating an entry 128
- Chapter 6 Page 121 129
- Address menus 130
- Chapter 6 Page 123 131
- Remember last category 131
- Enable Fast Lookup 131
- Dial, Email, SMS 131
- To Do List 133
- Checking off a To Do item 134
- Changing To Do item details 134
- Setting a due date 135
- To Do Show Options 136
- To Do List menus 137
- Memo Pad 138
- Memo Pad menus 139
- Calculator 140
- Primary buttons 142
- Math buttons 142
- Trigonometry buttons 143
- Finance buttons 144
- Chapter 6 Page 137 145
- Logic buttons 146
- Statistics buttons 146
- Weight/Temp buttons 147
- Length buttons 148
- Area buttons 149
- Volume buttons 150
- Creating a custom view 151
- Calculator menus 152
- CityTime 153
- Selecting remote cities 154
- Adding cities 154
- CityTime menus 155
- To create an Expense item: 156
- Entering receipt details 157
- Chapter 6 Page 151 159
- Tap Edit 159
- Tap a Country 159
- Show Options 160
- Chapter 6 Page 153 161
- Click to select 161
- Categories 161
- Chapter 6 Page 155 163
- Choose expense 164
- Enter name and 164
- Expense menus 165
- Communicating Using 167
- Your Handheld 167
- To set up Mail: 168
- To select HotSync options: 169
- Viewing e-mail items 170
- Creating e-mail items 171
- To create an e-mail item: 172
- To reply to an e-mail item: 173
- Looking up an address 174
- Chapter 7 Page 167 175
- Tap to select 175
- Setting a priority 176
- Sending a blind carbon copy 177
- Requesting confirmations 178
- Editing unsent e-mail 179
- Draft e-mail 180
- Filing e-mail 181
- Deleting e-mail 182
- Purging deleted e-mail 182
- Message list options 183
- Date column 184
- Sorting the Message list 184
- HotSync options 185
- Creating special filters 186
- Ignoring or receiving e-mail 187
- Defining filter strings 188
- High-priority e-mail 189
- Truncating e-mail items 190
- Mail menus 191
- Beaming information 192
- To beam an application: 193
- Tips on beaming information 194
- Advanced HotSync 195
- Operations 195
- Chapter 8 Page 189 197
- IR HotSync operations 199
- Windows 98 and ME: 200
- Chapter 8 Page 193 201
- Preparing your computer 203
- Preparing your handheld 204
- Chapter 8 Page 197 205
- Chapter 8 Page 199 207
- Chapter 8 Page 201 209
- Using File Link 210
- Creating a user profile 211
- Setting Preferences for 213
- Buttons preferences 214
- Chapter 9 Page 207 215
- Drag to top of screen 215
- Connection preferences 216
- Connection Types 217
- Setting modem configurations 218
- Chapter 9 Page 211 219
- Digitizer preferences 220
- Formats preferences 221
- General preferences 222
- Selecting a service 223
- Entering a user name 224
- Entering a password 225
- Selecting a connection 226
- Adding telephone settings 226
- Entering a prefix 227
- Disabling Call Waiting 228
- Using a calling card 228
- Connecting to your service 229
- To select a connection type: 230
- Idle timeout 231
- IP address 232
- Creating a login script 233
- Tap here 234
- Deleting a service template 235
- TCP/IP troubleshooting 236
- Owner preferences 237
- ShortCuts preferences 238
- Editing a ShortCut 239
- Deleting a ShortCut 239
- Maintaining Your Handheld 241
- Battery considerations 242
- Resetting your handheld 243
- Performing a warm reset 244
- Performing a hard reset 244
- Appendix A Page 237 245
- Troubleshooting Tips 247
- Operating problems 248
- Tapping and writing problems 249
- Application problems 250
- HotSync problems 251
- Appendix B Page 245 253
- Beaming problems 255
- Password problems 256
- Technical support 257
- Creating a Custom 259
- Expense Report 259
- Appendix C Page 253 261
- Sections 262
- Appendix C Page 255 263
- Programming the mapping table 264
- Appendix C Page 259 267
- Section 267
- Complete the table 267
- Expense file details 269
- Non-ASCII Characters 271
- Literal characters 272
- Warranty and 273
- Other Product Information 273
- Page 266 274
- Page 267 275
- Handspring, Inc 276
- Page 269 277
- Page 270 278
- Page 271 279
- Page 272 280
- Page 273 281
- Page 274 282
- Page 275 283
- Page 276 284
- FCC Statement 285
- Canadian RFI Statement 285
- Acknowledgments 286
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