Palm 700P User's Guide download pdf (Page 215)

COMMON QUESTIONS

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11

CHAPTER

make sure the correct device name is

selected in the User list on the toolbar

of Palm Desktop software.

3 Open HotSync manager on your

computer, and make sure the necessary

conduits are set to Synchronize the

files.

4 Do one of the following:

Windows: Uninstall Palm Desktop

software. Click Start, select Settings,

select Control Panel, select Add or

Remove Programs, select

Palm Desktop software, and then click

Change/Remove.

Mac: Contact Technical Support if the

problem persists after completing step

3. Mac computers do not provide an

option for uninstalling Palm Desktop

software.

5 Reboot your computer.

6 Reinstall Palm Desktop software from

the Palm Software Installation CD that

came with your smartphone.

7 (Outlook only) If you’re trying to

synchronize offline, set your Outlook

Calendar, Contacts, Notes, and Tasks to

be available offline.

I have duplicate entries in Microsoft

Outlook after I sync

1 Open Microsoft Outlook and delete the

duplicate entries.

2 On your computer, go to the Outlook

application with duplicate entries and

manually enter any info you added to

your smartphone since the last time

you synchronized.

3 Right-click HotSync manager in the

taskbar, and select Custom.

TIP

Outlook subfolders and public folders are

not accessible with the included software.

You may wish to use a third-party solution

instead.

TIP

(Outlook only) If you want to sync your

info with a global Exchange Address Book,

you must copy the addresses to your local

Contacts list in Outlook (right-click the

addresses and select Add to Personal

Address Book).

TIP

For more info on Outlook conduits,

right-click the HotSync manager icon in the

taskbar, select Custom, select an app with

Outlook in its name, and then select Help.

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