Palm Tungsten C Quick Start Guide download pdf (Page 18)

Troubleshooting HotSync operations

HotSync® process does not begin

Check that the handheld is properly seated in the cradle and that the cradle connector is

securely connected to the computer.

Windows:

• Make sure the HotSync icon appears

in the Windows system tray. If not:

(a) Click the Start button and select Programs.

(b) Select Palm Desktop, and then select HotSync Manager.

• Check the connection type:

(a) Click the HotSync icon.

(b) Make sure there is a check mark next to Network,

and next to Local USB (or Local Serial if using a serial

connection). To insert a check mark, click the menu item.

Mac:

• Make sure the Transport Monitor of the HotSync Manager is enabled:

(a) Double-click the HotSync Manager icon in the Palm folder.

(b) In the HotSync Controls tab, click Enabled.

• If you are using a USB cradle:

(a) Disconnect and then reconnect the cradle.

(b) Restart your computer.

• If you are using a serial cradle (sold separately):

(a) Double-click the HotSync Manager icon in the Palm folder.

(b) In the Connection Settings tab, select PalmConnect and the port where the

HotSync cradle is connected.

HotSync icon

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Palm Tungsten C Quick Start Guide Page 18