Palm M100 Quick Start Guide download pdf (Page 41)

Chapter 4 Page 37

Chapter 4

Frequently Asked

Questions

If you encounter a problem with your Palm™ m100 handheld, try the

suggestions in this section, and the suggestions in the “Frequently

Asked Questions” chapter in the online Handbook before contacting

Technical Support. If you are still having problems, contact Technical

Support. For US and International telephone numbers, see the

Technical Support card that comes with your handheld or go to

http://www.palm.com

Note:

There are thousands of third-party applications available for

Palm OS

handhelds. For questions and support, please

contact the software developer directly.

I don’t see anything on my handheld screen

1. Press an application button to ensure your handheld is turned on.

2. Tap the Contrast icon in the upper-right corner of the Graffiti

writing area. If the Contrast dialog box appears, adjust the contrast

by holding down the up scroll button for a few seconds. If this

doesn’t work, hold the down scroll button for a few seconds.

3. Make sure the batteries are fresh and properly installed.

4. Perform a soft reset. Use a paperclip to gently press the reset button

on the back of your handheld.

5. If your handheld still doesn’t turn on, perform a hard reset by

holding down the power button while doing a soft reset. Wait for

the Palm

™

logo to appear, then release the power button. If you

want to continue and erase all your data, press the up scroll button.

Important:

With a hard reset, all records and entries stored in your

handheld are erased. Never perform a hard reset unless a

soft reset does not solve your problem. You can restore

any data previously synchronized with your computer

during the next HotSync

operation. See the online

Handbook for instructions on restoring your data.

1 2 ... 36 37 38 39 40 41 42 43 44 45 46

No comments

Palm M100 Quick Start Guide Page 41