Palm Pixi (Sprint) User's Guide

Palm® PixiTM User Guidewww.sprint.com© 2009 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective own

10Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style

100 2D. PhoneUpdate Network SettingsThe network settings on your phone may require periodic updates. Contact Sprint for information on recommended upd

2E. Photos, Videos, and Music 101Media2E. Photos, Videos, and Music⽧ Camera (page 101)⽧ Photos (page 102)⽧ Videos (page 108)⽧ YouTube (page 111)⽧ Musi

102 2E. Photos, Videos, and Music3.To take the picture in landscape view, turn your phone 90 degrees.4. Press Space or tap .The picture you took is

2E. Photos, Videos, and Music 103MediaYou can also look at pictures on the Web directly in the Web browser (see “Web” on page 215).1. Open Photos .2.

104 2E. Photos, Videos, and MusicYou can assign any pictures on your phone to one of these albums or to an album you create. To create and assign pict

2E. Photos, Videos, and Music 105Media2. If the photo header is hidden, tap the screen to display it.* Photo header3. Tap and tap Assign to contact.

106 2E. Photos, Videos, and MusicSave a Picture as WallpaperYour wallpaper appears as the background in Card view.1. Tap a picture thumbnail to view i

2E. Photos, Videos, and Music 107Mediadescribed in this procedure, or you can set it up at any other time (see “Set Up an Online Pictures Account on Y

108 2E. Photos, Videos, and Music2.Open the application menu and tap Preferences & Accounts.3. Tap Add An Account, and tap the type of account you

2E. Photos, Videos, and Music 109Media䢇 Receive videos as part of a multimedia message (see “Receive and View Text and Multimedia Messages” on page 20

11voicemail and call waiting. This section also shows you how to use the camera and how to transfer and listen to music files on your phone. Finally,

110 2E. Photos, Videos, and MusicDelete a VideoTo delete a video file from your phone, you must put your phone in USB drive mode and delete the video

2E. Photos, Videos, and Music 111Media5. On a Windows computer, to end the connection safely, right-click the drive representing your phone and click

112 2E. Photos, Videos, and Music3.When the video you want appears, do one of the following:䡲 To view the video: Tap the video thumbnail.䡲 To view vid

2E. Photos, Videos, and Music 113MediaMusicListen to MusicYou can listen to music through the speaker on the back of your phone or through a 3.5mm hea

114 2E. Photos, Videos, and Music3.Do one of the following:䡲 Listen to all songs on your phone: Tap Shuffle All.䡲 Listen to a specific song: Tap Artis

2E. Photos, Videos, and Music 115MediaUse Music Playback ControlsSwitch the Now Playing DisplayYou can switch the display to show the songs you are li

116 2E. Photos, Videos, and MusicSearch for Related Songs or ContentWhen you are listening to a song, you can search the Web for related items such as

2E. Photos, Videos, and Music 117Media6. Disconnect the USB cable from the computer when the USB Drive screen no longer appears on your phone.Amazon M

118 2E. Photos, Videos, and Music4.Do one of the following:䡲 If the item you want appears on the screen: Tap the song, album, or artist name. Tapping

2E. Photos, Videos, and Music 119Media3. Tap to view any of the following:Albums: To buy and download an album, tap the album price and tap Buy. Tap a

12If You Need More InformationSprint Customer Service: For questions about your account or features available on the network, contact Sprint or visit

120 2E. Photos, Videos, and Music2.To preview a song, tap anywhere on the song entry except the price.3. Tap the song price and tap Buy.View and Work

2F. Personal Information 121Organizer2F. Personal Information⽧ Contacts (page 121)⽧ Calendar (page 135)⽧ Tasks (page 145)⽧ Memos (page 150)⽧ Clock (pa

122 2F. Personal InformationTransfer contacts using the Data Transfer Assistant: When you transfer contacts from desktop software, you select which ac

2F. Personal Information 123Organizer1 Tap the stack of photos to see the contacts that are linked.2 Emily is a contact in your Google online account

124 2F. Personal Information䡲 To open Contacts without creating an online account: Tap Done. This opens your Palm profile account, and you can start c

2F. Personal Information 125Organizer4. Tap fields to enter contact details, select a ringtone for that contact, add notes, or add birthday details fo

126 2F. Personal Information3.For more search options, tap Global Address Lookup. (This option is available if you are using Microsoft Exchange Active

2F. Personal Information 127Organizer5. Tap fields to add or change information (see “Enter Information in a Field” on page 56).6. To copy a contact,

128 2F. Personal Information2.Do one of the following:䡲 To take a new photo, tap New Photo.䡲 To use an existing photo, tap the album containing the pi

2F. Personal Information 129Organizer1. Open Contacts .2. Search for a contact (see “Find a Contact” on page 125 to learn how), and tap the contact na

13Sprint Operator ServicesSprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone ca

130 2F. Personal InformationLink a ContactWhen your phone recognizes matching information in two or more contacts—for example, the same name and phone

2F. Personal Information 131Organizernot, say, under a person’s IM screen name, which can be unrelated to their real name). (To do this, tap the conta

132 2F. Personal Information3.Do any of the following:䡲 Tap the appropriate field to call or send an email or instant message to that contact. For exa

2F. Personal Information 133Organizerentries in the linked contact. Tap the entry you want and tap Delete This Profile.If you delete a contact that is

134 2F. Personal InformationManually Synchronize Contacts With Your Online AccountsIf you want to get contacts from an online account on your phone im

2F. Personal Information 135Organizer2. Open the application menu and tap Send All To Car Kit.If a Bluetooth device is detected, all contacts are sent

136 2F. Personal InformationThe Synergy feature makes it easy to synchronize other data from an online account. By setting up synchronization in one a

2F. Personal Information 137Organizerdifferent providers; the events are just assembled in one view on your phone for your convenience.If you change a

138 2F. Personal Informationyour phone’s time settings, see “Date & Time” on page 170.1. Open Calendar .2. Tap All or an online account name in th

2F. Personal Information 139OrganizerSchedule a Repeating Event1. While creating an event (see “Create an Event” on page 137), tap to the right of t

14

140 2F. Personal InformationAdd an Alarm to an Event1. While creating an event (see “Create an Event” on page 137), tap to the right of the event na

2F. Personal Information 141Organizerchange the color of each calendar, and whether the calendar view shows by day, week, or month.1. Open Calendar .2

142 2F. Personal InformationQuickly Glimpse Your Schedule䢇 In Day or Week view, drag left or right to peek at the next/previous day or week without ch

2F. Personal Information 143OrganizerRespond to an Event ReminderWhen an event reminder appears in the notification bar at the bottom of the screen, t

144 2F. Personal Information3.Set the following options:First Day of Week: Select the day that appears as the start of the week in Week view and Month

2F. Personal Information 145OrganizerManually Synchronize Calendar With Your Online AccountsIf you want to get calendar events from an online account

146 2F. Personal Information1.Open Tasks .2. Tap .3. Enter the list name in the List Name field and press Enter .4. Create a task (see “Create a Task”

2F. Personal Information 147Organizer4. Set any of the following:Priority: High priority tasks appear in red. Normal priority tasks appear in bold tex

148 2F. Personal Information2.Tap a task list name to view tasks that are due today or overdue.Rename a Task1. On the task list, tap the task name.2.

2F. Personal Information 149OrganizerReorder Your TasksYou can change the order of a task list or an individual task.䊳 Tap and hold the list or task n

Your SetupSection 1

150 2F. Personal Information3.Open the application menu and tap Mark All and tap Mark All Completed/Mark All Incomplete.Hide or Delete All Completed T

2F. Personal Information 151Organizer2. Do one of the following:䡲 Tap New Memo .䡲 Open the application menu and tap Add A Memo.3. Enter the memo text

152 2F. Personal InformationDelete a Memo1. In an open memo, open the application menu and tap Delete.2. Tap Delete to confirm.Email a Memo1. In an op

2F. Personal Information 153Organizer3. Set the following options:Alarm Preferences: Tap Off to turn the alarm on. When an alarm is turned on, the ala

154 2F. Personal Information2.Under Ringtone Volume, tap, hold, and drag the Volume slider.Delete an Alarm1. Open Clock .2. Tap , then tap the alarm

2G. Documents 155Documents2G. Documents⽧ Doc View (page 155)⽧ PDF View (page 160)Doc ViewWith Doc view, you can view Microsoft Word, Excel®, and Power

156 2G. DocumentsChange the Display SizeFor information on zooming in and out, see “Zoom Gestures” on page 41.䢇 Pinch out to enlarge items onscreen.䢇

2G. Documents 157DocumentsSave a File With a New Name1. With the file open, open the application menu and tap Save As.2. Enter the new file name and t

158 2G. Documents1.Tap the text or footnote indicator to open the comment, endnote, or footnote.2. To close the comment, endnote, or footnote, tap out

2G. Documents 159Documents䢇 To show a hidden row or column: Tap, hold, and drag one of the row or column headers to either side of the hidden row or c

16 1A. Set Up Service1A. Set Up Service⽧ Set Up Your Phone (page 16)⽧ Turn the Phone On/Off (page 18)⽧ Make Your First Call (page 21)⽧ Set Up Your Voi

160 2G. DocumentsMove Around in a Presentation䢇 Go to the next or preceding slide: Tap or .䢇 Jump to a different slide: Tap the current slide numbe

2G. Documents 161Documents2. To search for a file, begin typing the name. (Tap the file when it appears.)If the PDF file was created with a password,

162 2G. DocumentsFind Text in a File1. With a file open, open the application menu and tap Find.2. Type the text you want to find, and press Enter or

2G. Documents 163DocumentsShare a File1. With the file open, open the application menu and tap Share.2. Create the email message and tap .View Bookma

164 2H. Preferences2H. Preferences⽧ Backup (page 164)⽧ Date & Time (page 170)⽧ Device Info (page 171)⽧ Regional Settings (page 174)⽧ Screen &

2H. Preferences 165Preferences1. Open Backup .2. Do any of the following:䡲 Back up your information manually: Tap Back up now.䡲 Turn off automatic bac

166 2H. PreferencesThe following table lists info that is and is not backed up to your Palm profile:Application Backed up Not backed upBackup Backup s

2H. Preferences 167PreferencesDoc View Nothing is backed up. Keep a copy of these files on your computer (see “Copy Files Between Your Phone and Your

168 2H. PreferencesRegional SettingsNothing is backed up.Screen & Lock Nothing is backed up.Sounds & RingtonesNothing is backed up.Tasks Tasks

2H. Preferences 169PreferencesUpdate Your Palm Profile SettingsIn the event that your phone is lost or stolen, you can go to your Palm profile on palm

1A. Set Up Service 17Setupphone—you can’t use the same profile on two phones.)3. Your phone is ready to use. (To learn how to make your first call, se

170 2H. PreferencesSecurity Question/Answer: Tap the current question and tap a new one. Then tap Answer and enter an answer.Change Password: Tap Chan

2H. Preferences 171PreferencesNetwork time zone: Tap On or Off. If you turn this option off, tap the city that appears onscreen. Type the name of a co

172 2H. Preferences3.Do one of the following:䡲 Erase all data from the phone except items stored in USB Drive storage, such as pictures, videos, and m

2H. Preferences 173Preferencesinformation. If you need more information after running Quick Tests, you can run one or more Interactive Tests (see “Run

174 2H. Preferences4.Tap and tap the certificate name.Add a Certificate From an Email AttachmentOpen the email attachment (see “Open Attachments” on

2H. Preferences 175Preferences1. Open Regional Settings .2. Tap the language.3. If a region list is displayed, tap the region.4. Confirm you want to u

176 2H. PreferencesChange Your WallpaperYour wallpaper is the screen background in Card view. You can customize the wallpaper to show a favorite pictu

2H. Preferences 177Preferences䢇 Change to front gesture: The front gesture (available in Web only) still goes from left to right in the gesture area,

178 2H. Preferences4.To turn Secure Unlock off, in Secure Unlock, tap Off. (Enter the PIN or password.)Sounds & RingtonesManage System Sounds and

2H. Preferences 179PreferencesSystem Sounds: Set whether to turn on systemwide sounds for general actions such as transitions, notifications, and Cale

18 1A. Set Up ServiceFor detailed information about your Palm profile, see “Backup” on page 164.Setting up a Palm profile is different from setting up

180 2H. Preferences6.Use the back gesture to get to the Ringtone Volume slider, and then tap, hold, and drag the slider to change volume.

Web and Data Services andOther Wireless ConnectionsSection 3

182 3A. Using Web and Data Services3A. Using Web and Data Services⽧ Get Started With Data Services (page 182)⽧ Access Data Services (page 182)⽧ Use Sp

3A. Using Web and Data Services 183Web & Data ServicesTo find your user name:䢇 Open Device Info and tap More Info. (Your data services user name

184 3A. Using Web and Data ServicesNASCAR Sprint Cup MobileSMWith NASCAR Sprint Cup MobileSM, you can keep pace with the latest race results, driver s

3A. Using Web and Data Services 185Web & Data Services1. Open NFL .2. The first time you use NFL Mobile Live, you are asked to select your favorit

186 3B. Email and Other Messages3B. Email and Other Messages⽧ Email (page 186)⽧ Messaging (page 202)EmailHow Do I Send and Receive Email on My Phone?U

3B. Email and Other Messages 187Email & Messaging1 Number to the right of All inboxes indicates total number of unread email messages in all your

188 3B. Email and Other MessagesIf the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the pr

3B. Email and Other Messages 189Email & Messaging1. Open Email .2. The first time you open Email, do one of the following:䡲 If this is the first e

1A. Set Up Service 19SetupTo save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the

190 3B. Email and Other Messages8.Tap Add An Account to add another account.Set Up Email: Other ProvidersFollow this procedure to get email from an ac

3B. Email and Other Messages 191Email & Messaging3. Any other time you open Email, open the application menu, tap Preferences & Accounts, and

192 3B. Email and Other MessagesVibrate: Set whether your phone vibrates when a new message arrives.Signature: Tap to create a signature that’s added

3B. Email and Other Messages 193Email & Messaging1. Open Email .2. Open the application menu and tap Preferences & Accounts.3. Tap the account

194 3B. Email and Other Messages䡲 Enter the full email address for a recipient who is not a contact.6. (Optional) Tap To to open the Cc and Bcc fields

3B. Email and Other Messages 195Email & MessagingReceive and Read Email MessagesThe Email application synchronizes messages anytime you open a mai

196 3B. Email and Other Messagesimage with someone else via email. If you choose this option, a new blank email message opens with the image file as a

3B. Email and Other Messages 197Email & Messaging䡲 For other file types: Open the application menu and tap Save As. If the Save As menu item is no

198 3B. Email and Other Messages3.Enter the reply message text and tap .Forward a Message1. Open a message and tap .2. Address the forwarded message

3B. Email and Other Messages 199Email & MessagingDo one of the following:䢇 In the message list: Throw the message off the side of the screen.䢇 In

Intellectual Property Notices© 2009 Palm, Inc. All rights reserved. Palm, Pixi, Synergy, Touchstone, and the Palm and Pixi logos are among the tradema

20 1A. Set Up ServiceTurn Wireless Services OnWhen you turn on your phone, it connects to a mobile network so that you can make and receive phone call

200 3B. Email and Other Messages䡲 View folder information such as last sync and number of messages: Open the folder, and then tap the folder header.Ad

3B. Email and Other Messages 201Email & MessagingSmart Folders: Set whether to include All Inboxes and/or All Flagged messages as favorites at the

202 3B. Email and Other MessagesSend Email Messages From Within Another ApplicationUse the share menu item in any application that supports this featu

3B. Email and Other Messages 203Email & Messagingconversation, the upper part of Conversation view displays all messages you’ve exchanged with thi

204 3B. Email and Other Messagescommunicate with this contact appear in a list. Tap the account or phone number you want to use.)Switch Between Conver

3B. Email and Other Messages 205Email & MessagingCreate and Send a Text or Multimedia MessageEach text message can have up to 160 characters. If y

206 3B. Email and Other Messages5.Do one of the following to attach a picture to a multimedia message:䡲 Before entering the message text: Tap . Tap t

3B. Email and Other Messages 207Email & MessagingThis table shows the emoticons that are supported on your phone.Note: Emoticon combinations that

208 3B. Email and Other MessagesReceive and View Text and Multimedia MessagesYou can view pictures and videos and listen to music files included in a

3B. Email and Other Messages 209Email & MessagingView a Contact’s Information From a Message䊳 In a conversation, tap the header of a message recei

1A. Set Up Service 21SetupTurn Everything (the Screen and Wireless Services) On/OffUsually, turning your phone off and/or putting it in airplane mode

210 3B. Email and Other Messages3.Tap the account type and enter your username and password.4. Tap Sign In.Sign In to an IM Account1. Open Messaging .

3B. Email and Other Messages 211Email & MessagingSend and Receive IM Messages1. Open Messaging .2. Do one of the following to start or continue a

212 3B. Email and Other Messages3.Do one of the following:䡲 If you already have a custom message: Tap the current message and enter the new message te

3B. Email and Other Messages 213Email & MessagingShow Notifications: Set whether a notification appears when you receive a new message.Play Sounds

214 3C. Web and Wireless Connections3C. Web and Wireless Connections⽧ Location Services (page 214)⽧ Web (page 215)⽧ Google Maps (page 223)⽧ Sprint Nav

3C. Web and Wireless Connections 215Wireless Connections䡲 Auto Locate: If you turn Auto Locate off and an application subsequently needs to know your

216 3C. Web and Wireless Connectionslatest Web standard technologies such as HTML 4.01, CSS 2.1, Ajax, and JavaScript. It does not support plug-ins su

3C. Web and Wireless Connections 217Wireless Connections3. To move between the two pages, tap the center of the gesture area to display Card view. Tap

218 3C. Web and Wireless Connections3.Enter any of the following:Icon: Tap the currently displayed page icon thumbnail. Then tap, hold, and drag the W

3C. Web and Wireless Connections 219Wireless Connections3. Enter any of the following:Icon: Tap the currently displayed bookmark icon. Then tap, hold,

22 1A. Set Up Service5.Tap to dial.6. Tap to end the call.For more ways to make calls, see “Make Calls” on page 83.Adjust Call Volume䢇 When you’re

220 3C. Web and Wireless Connections䢇 To open a bookmark if it’s not on the start page, or after you navigate away from the start page, open the appli

3C. Web and Wireless Connections 221Wireless Connections䡲 Reorder: Tap, hold, wait for the visual cue, and then drag the bookmark.䡲 Delete: Throw the

222 3C. Web and Wireless Connections2.Open the application menu and tap Preferences.3. Set any of the following:Block Popups: Prevents websites from o

3C. Web and Wireless Connections 223Wireless ConnectionsGoogle Maps1. Open Google Maps .2. Tap Menu in the lower-right corner.In Google Maps, use thes

224 3C. Web and Wireless ConnectionsSprint NavigationYou can use Sprint Navigation to get driving directions, check traffic conditions, and search for

3C. Web and Wireless Connections 225Wireless ConnectionsSearch for a Service1. Open Sprint Navigation .2. Tap Search.3. Tap the Search Near field and

226 3C. Web and Wireless ConnectionsBluetooth® Wireless TechnologyWhat is Bluetooth® Wireless Technology?With the Bluetooth® wireless technology on yo

3C. Web and Wireless Connections 227Wireless Connections3. Tap Add device and tap the device name on the list of available Bluetooth devices.4. If a p

228 3C. Web and Wireless Connections3.Initiate a pairing from the other device.4. When the connection request appears, tap Yes, allow.5. If a passkey

3C. Web and Wireless Connections 229Wireless Connections2. Make sure Bluetooth is on (see “Turn the Bluetooth Feature On/Off” on page 226) and tap the

1A. Set Up Service 23SetupTo set up your voicemail:1. Tap the center of the gesture area to display Card view.2. Press and hold 1 on the keyboard to

230 3C. Web and Wireless Connections

Your ResourcesSection 4

232 4A. Troubleshooting4A. Troubleshooting⽧ For Users of Other Palm® Devices (page 232)⽧ Battery (page 233)⽧ Screen and Performance (page 242)⽧ Phone

4A. Troubleshooting 233HelpMac: You can transfer contacts, calendar events, and tasks from Address Book, iCal, Palm Desktop software by ACCESS version

234 4A. TroubleshootingI Need to Replace the BatteryYour Pixi phone comes with a replaceable battery. Be sure to use a battery that is approved by Pal

4A. Troubleshooting 235Help4. Run your thumbnail around the hairline opening to release the upper-left and top clasps. (You may hear a sound when the

236 4A. Troubleshooting6.Swing the body of the phone out of the back cover as if the right side were a hinge. 7. Remove the battery by sliding your fi

4A. Troubleshooting 237Help8. Insert the new battery. 9. To replace the back cover: Insert the ringer switch into the hole provided for it on the righ

238 4A. Troubleshooting10.Press the back cover and the body of the phone together at each pair of clasps. (You can feel the clasps engage.)11 . Press

4A. Troubleshooting 239HelpI Can’t Get the Back Cover Off1. If the USB cable is attached to the phone, disconnect the USB cable.2. If a wired headset

24 1A. Set Up ServiceData Services PasswordYou can elect to set up an optional data services password to control access and authorize Premium Service

240 4A. Troubleshooting5.Run your thumbnail around the hairline opening to release the bottom-left and bottom clasps. (End at (b).)6. Swing the body o

4A. Troubleshooting 241HelpI Can’t Get the Back Cover Back On1. Insert the ringer switch into the hole provided for it on the right side of the back c

242 4A. Troubleshooting3.Press and hold power on the upper-left corner of your phone until you see the Palm logo on the screen (approximately five s

4A. Troubleshooting 243HelpApplications Are Running Slower Than Usual1. Tap the center of the gesture area to display Card view.2. Scroll through the

244 4A. TroubleshootingThere Are Small Icons in the Lower-Right Corner of the ScreenThose icons represent notifications that you have not opened or di

4A. Troubleshooting 245HelpThe Other Person Hears an Echo䢇 Try decreasing the volume on your phone—whether you are using the speakerphone or the earpi

246 4A. TroubleshootingMy Phone Seems to Turn Off by ItselfYour phone has a power-saving feature that’s set to turn off the screen if it has been idle

4A. Troubleshooting 247Helpmicrowaves. If this is impossible, move the phone closer to the hands-free device.䢇 The hands-free device is compatible wit

248 4A. Troubleshootingyour company supports this). Sync means that if you enter, change, or delete information in one location, the change automatica

4A. Troubleshooting 249Help1. Open the application.2. Open the application menu and tap Preferences & Accounts.3. Tap the account name.4. Tap Remo

Your Palm® PixiTM PhoneSection 2

250 4A. TroubleshootingI Have an Exchange ActiveSync Account at Work, but My Data Is Not Being Downloaded to My PhoneCheck with your system administra

4A. Troubleshooting 251HelpA Notification Tells Me That the Server Could Not Be ReachedMake sure your phone is connected to the Sprint network (see “I

252 4A. TroubleshootingEmailI Have Problems Using My AccountOccasionally you may experience problems using an email account after you set it up. If yo

4A. Troubleshooting 253HelpI Have Problems Sending and Receiving Email䢇 Make sure your phone is on and that your data connection to your mail server o

254 4A. Troubleshootingdate, in which case all messages continue to appear in your Inbox (see “Enter Advanced Account Settings” on page 191).Messaging

4A. Troubleshooting 255HelpWebMy Phone Won’t Connect to the InternetYour phone supports EvDO and 1xRTT wireless data networks.䢇 Check to see if you ha

256 4A. TroubleshootingAn Image or Map Is Too Small on My ScreenDo either of the following:䢇 To switch to landscape mode to see more of the image, tur

4A. Troubleshooting 257HelpCalendar With an Online Account” on page 145, or “Delete an Email Account” on page 192).My Personal and Work Contact and Ca

258 4A. Troubleshootingthis, make the contact listing Ed’s real name the primary contact (see “Link a Contact” on page 130).CameraHere are some tips f

4A. Troubleshooting 259HelpTransferring Information From Your ComputerI Bought a Song Through Amazon MP3 and Want to Transfer It to My ComputerYou can

26 2A. Basics2A. Basics⽧ What’s in the Box? (page 26)⽧ Get to Know Your Phone (page 27)⽧ Charge the Battery (page 31)What’s in the Box?All of the foll

260 4A. TroubleshootingBacking Up and Restoring DataI Need to Reset My Phone but Don’t Understand the Difference Between a Partial Erase and a Full Er

4A. Troubleshooting 261HelpUpdatesI Dismissed a System Update Notification, and Now I Don’t Know How to Get the Update on My PhoneIf you have a phone

262 4A. TroubleshootingIf you recently installed an application and your phone seems to be stuck, try the following in sequence until the problem is r

4A. Troubleshooting 263Help䢇 Email: Email attachments can be large and consume lots of memory. Copy attachments to your computer (see “Copy Files Betw

264 4B. Glossary4B. Glossaryairplane mode: A mode in which all the wireless services on your phone are turned off. Wireless services include the phone

4B. Glossary 265GlossaryCard view: The view on your phone that displays applications as minimized cards, allowing you to easily move among and reorder

266 4B. GlossaryContacts application automatically recognizes the connection and links the two contacts so that you can see all the information in one

4B. Glossary 267GlossaryPalm profile account: An account you can use to assign contacts and calendar events you create on your phone. Palm profile ite

268 4B. Glossarytap: A light quick touch on the touchscreen. Use the fleshy part of your fingertip to tap. Don’t tap with a fingernail, and don’t use

Your Safety andSpecificationsSection 5

2A. Basics 27BasicsGet to Know Your PhoneFront View1 Earpiece2 Touchscreen: Tap and make other gestures directly on the screen. See “Touchscreen” on p

270 5A. Regulatory and Safety Information5A. Regulatory and Safety Information⽧ FCC Statements (page 270)⽧ Antenna Care/Unauthorized Modifications (pa

5A. Regulatory and Safety Information 271Safety䢇 Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 o

272 5A. Regulatory and Safety InformationIC: 39Ø5A-PIXEThis Class B digital apparatus complies with Canadian ICES-003.L'utilisation de ce disposi

5A. Regulatory and Safety Information 273Safetyhead (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles, and feet). T

274 5A. Regulatory and Safety InformationFurther information on this subject can be obtained from the WHO home page who.int/mediacentre/factsheets/fs1

5A. Regulatory and Safety Information 275Safetyaid. Add the rating of your hearing aid and your phone to determine probable usability:䢇 Any combined r

276 5A. Regulatory and Safety Information䢇 Only use the battery with a charging system that has been qualified with the system per the IEEE/CTIA-1725

5A. Regulatory and Safety Information 277Safety䢇 In order to avoid damage, charge the battery only in temperatures that range from 32° F to 113° F (0°

278 5A. Regulatory and Safety InformationBattery Source: PalmType: Rechargeable Li-ion PolymerModel: 157-10119-00Rating: 3.7Vdc, 1150mAh (minimum)Recy

5A. Regulatory and Safety Information 279SafetyUser SafetyOperational WarningsIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this informa

28 2A. BasicsKeyboard1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on the keys. See “Enter Alternate Keyboa

280 5A. Regulatory and Safety InformationRepetitive Motion Injuries: When using the keyboard or playing games on your phone, you may experience discom

5A. Regulatory and Safety Information 281Safetydeployment area. Store the phone safely before driving the vehicle.Hearing Aids: People with hearing ai

282 5A. Regulatory and Safety Informationthe person sitting next to you can hear what you are listening to.䢇 Do not turn the volume up to block out no

5A. Regulatory and Safety Information 283SafetyYou must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is s

284 5A. Regulatory and Safety InformationAccessories: Use only approved accessories. Do not connect with incompatible products or accessories. Take ca

5A. Regulatory and Safety Information 285Safety5. Do not take notes, look up phone numbers, read/write e-mail, or surf the Internet while driving.6. D

286 5A. Regulatory and Safety Information4.Suspend conversations during hazardous driving conditions or situations. (Let the person you are speaking t

5A. Regulatory and Safety Information 287Safety9. Use your phone to help others in emergencies. (If you see an auto accident, crime in progress, or ot

288 5A. Regulatory and Safety InformationDescription of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on th

5A. Regulatory and Safety Information 289Safety䢇 Low relative humidity.䢇 Material type. (The type of material gathering the charge. For example, synth

2A. Basics 29Basics3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden.4 Quick Launch: See “Open an Application in Quick Lau

290 5B. Specifications5B. Specifications5B. Specifications⽧ Specifications (page 290)⽧ Online Accounts Available for webOS Phones (page 294)Specificat

5B. Specifications 291SpecificationsBattery 䢇 Rechargeable lithium-ion.䢇 1150mA/hr power capacity.䢇 Removable.Operating system䢇 Palm® webOS™ platformC

292 5B. SpecificationsSensors 䢇 Ambient light.䢇 Accelerometer.䢇 Proximity.Memory䢇 8GB (~7GB user available).䢇 USB mass storage support.Connector䢇 micr

5B. Specifications 293SpecificationsIncluded Palm webOS applications (at time of purchase) (Continued)䢇 Photos.䢇 Phone.䢇 Tasks.䢇 Videos.䢇 Web.Included

294 5B. SpecificationsOnline Accounts Available for webOS PhonesApplications that display data from this accountRelationship between phone and online

5B. Specifications 295Specifications*Sync: A two-way exchange and update of your data. What you add or change in one location is automatically added o

296 IndexIndexNumerics112 phone numbers 871xRTT data networks 251411 phone numbers 12911 phone numbers 87999 phone numbers 87Aaccented characters 54Ac

Index 297IndexAmazon MP3 service 113, 117–120, 258, 259animations 9, 11, 243antenna 271AOL accounts 187App Catalog 68–70application menu 59, 264applic

298 Indexbatterycaring for 276–277, 283charging 31–33, 233maximizing life of 33–34replacing 234–238troubleshooting 233battery specifications 291billin

Index 299IndexCard view 9, 49, 51, 265See also wallpapercards 45, 50, 264Certificate Manager 173–174certificates 173–174Change Login Settings option 1

䢇 Windows XP: Open My Computer.䢇 Mac: Open Finder.䢇 Linux (Ubuntu): The drive is displayed on the desktop.䢇 Other Linux distribution: The location of

30 2A. BasicsYour phone is connected to an EvDO data network. Data is not currently being transmitted over the network. See “I Can’t Tell If Data Serv

300 IndexLauncher icons for 131linked 122linking 130–131messages and 208photos for 104–106, 127–128preferences 133–134reminders and 129ringtones for 1

Index 301Indexdata roaming 99data service icons 251data service providers 252, 253data services 182–183, 251data services passwords 24data transfer 76

302 Indexdialing tones 97Digital Rights Management (DRM) 73directions 224directory assistance 12display. See touchscreendisplay size 156, 161displayin

Index 303Indexalerts for 191attaching files to 157, 163, 194attaching music to 113backing up 167contacts and 197creating 193–194deleting 192, 198diali

304 Indexcreating 137–138deleting 142displaying 140locations 138–139reminders and 143repeating 139saving 138synchronizing 136, 137, 145untimed 140Exce

Index 305Indexfolderscopying files to 259email 199–200receiving email and 200footnotes 157formats, phone 175formatting for email message text 194, 199

306 Indexreordering 52signal-strength 244web pages as 218, 219IM. See instant messagesimages 196, 256See also picturesIMAP email accounts 190, 253inbo

Index 307Indexpages 29, 48web pages and 217layered calendars 136light in gesture area 58lighted dial pad 84linked contacts 122–123, 130–131, 132, 265L

308 IndexMicrosoft Exchange ActiveSync. See Exchange ActiveSyncMicrosoft PowerPoint files. See PowerPoint filesMicrosoft Word files. See Word filesmis

Index 309Indexcontacts and 89defined 266displaying 177messages and 191, 212reordering 65responding to 244sounds for 88troubleshooting 254update 65voic

2A. Basics 31BasicsBack View1 Camera flash2 Camera lens3 SpeakerTop View1 3.5mm headset jack2 Power: Press to wake up or turn off the screen. Press an

310 Indexscreens and 177pasting text 57pauses in phone numbers 125PDF files 160–163PDF View 160–163performance 243Personal Identification Numbers. See

Index 311Indexmessages during 205replying to 89ringtones for 128, 179searching and 10searching for contacts and 97sending to voicemail 89shortcuts for

312 Indexprefixes 98presentations. See PowerPoint filesprevious gesture 176, 243priority settingsemail 194tasks 147processor 290product updates. See u

Index 313Indexrows 158Ssafety information 270, 272–274, 279–289SAR 272–274satellite photos 223savingattachments 196calendar events 138contacts 125emai

314 Indexsetting upAmazon accounts 117billing accounts 71hands-free devices 96phone 16–18voicemail 22share option 202sharingimages 196videos 112Shift

Index 315IndexSync deleted emails option 192Sync Now option 133synchronization 247–251defined 247desktop software, Google, and phone 81email 186, 192,

316 Indextext telephones. See TTY/TDD devicesthird-party applicationsadding to phone 68backing up 168freeing internal memory and 263losing 260synchron

Index 317Indexunlinking contact information 131unlocking the screen 177–178untimed events 140See also calendars; eventsup gesture 39, 47Update PRL opt

318 Indexclearing browsing history for 222clearing cache for 222dialing from 87display options for 217displaying images on 256entering information on

32 2A. BasicsAlthough the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone

2A. Basics 33Basics2. Connect the small end of the USB cable to the charger/microUSB connector.3. Connect the other end of the USB cable to the AC cha

34 2A. Basics䢇 As with any mobile phone, if you are in an area with no wireless coverage, your phone continues to search for a signal, which consumes

2B Move Around on Your Phone 35Move Around2B. Move Around on Your Phone⽧ Use Gestures: Tap, Swipe, Drag, Flick, Pinch (page 35)⽧ Open Applications (pa

36 2B Move Around on Your PhoneTap the center of the gesture area to minimize the app and display Card view (see “Display All Open Applications (Card

2B Move Around on Your Phone 37Move AroundSwipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it li

38 2B Move Around on Your PhoneThe forward gesture, which is a swipe from left to right anywhere in the gesture area, allows you to move forward throu

2B Move Around on Your Phone 39Move AroundTo close an application in Card view, flick the card up toward the top of the touchscreen. This is called th

40 2B Move Around on Your PhoneScroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling.

2B Move Around on Your Phone 41Move AroundZoom GesturesZoom in/pinch out (to increase the size of items on the screen in Email, Web, Photos, Doc View,

42 2B Move Around on Your PhoneZoom in or out a fixed amount (in Web, Photos, Doc View, PDF View): Double-tap the screen.Text Selection GesturesInsert

2B Move Around on Your Phone 43Move AroundMove the cursor: Tap the location to insert the cursor. Press and hold Option . Place your finger anywhere

44 2B Move Around on Your PhoneSelect a paragraph of text: When you cannot insert a cursor in the text—for example, on a Web page or in an email mess

2B Move Around on Your Phone 45Move AroundDrag and DropTap and hold the item, drag it, and then lift your finger to drop it. Sometimes you get a visua

46 2B Move Around on Your PhoneOpen ApplicationsYou can have as many applications open at one time as you like, limited only by the amount of memory a

2B Move Around on Your Phone 47Move Around1. Drag up slowly from the gesture area to the screen. 2. Move your finger to the application icon. (When yo

48 2B Move Around on Your Phone2.To find the app you want, swipe up or down to see all the icons on a page. (Swipe left or right to see other pages.)

2B Move Around on Your Phone 49Move Aroundyou're working in. For example, when you finish reading an email message, make the back gesture to clos

Table of ContentsWelcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Your Palm® Pixi™ Phone . . . . . . . . . . . .

50 2B Move Around on Your PhoneMove Among Open Applications1. In Card view (see “Display All Open Applications (Card View)” on page 49), swipe left or

2B Move Around on Your Phone 51Move AroundClose an Application䢇 In Card view (see “Display All Open Applications (Card View)” on page 49), throw the c

52 2B Move Around on Your PhoneReorder Quick Launch IconsYou can change the position of any Quick Launch icon except the Launcher icon.1. In Card view

2B Move Around on Your Phone 53Move Around1. While pressing and holding Option , tap the app icon.2. Tap Delete.Enter and Save InformationUse the Key

54 2B Move Around on Your PhoneEnter Alternate Keyboard CharactersNumbers, punctuation, and symbols appear above the letters on the keys. To enter the

2B Move Around on Your Phone 55Move AroundSymbols and Accented CharactersPress Sym and press…to select…a or A á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` •

56 2B Move Around on Your PhoneEnter Information in a FieldYou can enter information in a field by typing or by pasting previously copied information

2B Move Around on Your Phone 57Move AroundCalendar, tap 15 minutes before to display the list of reminder options.)2. Tap the list item you want.Cut,

58 2B Move Around on Your Phone2.Open the application menu and tap Edit > Cut or Copy.3. Open the app and insert the cursor where you want to paste

2B Move Around on Your Phone 59Move AroundSome applications have additional menus. For example, in Photos, tap an open picture and tap to display a

View Your Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 93Save a Phone Number to Contacts . . . . . . . . . . . . . . 94Use a Phon

60 2B Move Around on Your Phone* Application menuOpen the Connection MenuThe connection menu lets you manage wireless services—the phone and Bluetooth

2B Move Around on Your Phone 61Move AroundSearch to Find Info and Make CallsUse Universal SearchYou can search for contacts and applications on your p

62 2B Move Around on Your PhoneAdd Reminder to add a reminder message to the contact (see “Assign a Reminder Message to a Contact” on page 129).䡲 To p

2B Move Around on Your Phone 63Move AroundSearch Within an ApplicationIn applications such as Contacts, Memos, Doc View, and PDF View, you can search

64 2B Move Around on Your PhoneDo one of the following:䢇 Tap the notification to act on it. 䢇 For some types of notifications, throw the notification

2B Move Around on Your Phone 65Move AroundReorder Notifications and Other Dashboard ItemsThe area that displays all of your notifications (see “View A

66 2B Move Around on Your PhoneHere is some additional information about system updates:䢇 Your phone automatically downloads the update over Sprint’s

2B Move Around on Your Phone 67Move AroundManually Check for Updates1. Open Updates .2. If a message appears stating that a system update is available

68 2B Move Around on Your Phone䡲 Tap Install Free to install only those updates that you can download free of charge.䡲 Tap Install All to install all

2B Move Around on Your Phone 69Move Around䡲 To find the most recently added apps: Tap Recent.䡲 To find the most popular apps: Tap Popular.4. (Optional

Section 4: Your Resources . . . . . . . . . . . . . . . . . . . 2314A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 232For Users of

70 2B Move Around on Your PhoneDownload a Free Application1. Open App Catalog .2. Browse to the app you want (see “Browse Applications in App Catalog”

2B Move Around on Your Phone 71Move Around䡲 If you have not set up a billing account: Tap Continue. Enter your Palm profile password, and tap Continue

72 2B Move Around on Your Phone2.Do one of the following:䡲 Tap an app you want to buy and tap Continue.䡲 Open the application menu, tap Preferences &a

2B Move Around on Your Phone 73Move AroundCopy Files Between Your Phone and Your ComputerCopy iTunes Media Files From Your Computer to Your PhoneUse m

74 2B Move Around on Your PhoneCopy Other Types of Files Between Your Phone and Your ComputerYou can copy any type of file from a computer to your pho

2B Move Around on Your Phone 75Move Around6. Disconnect the USB cable from the computer when the USB Drive screen is no longer displayed on your phone

76 2C. Transferring Data2C. Transferring Data⽧ Data Transfer Overview (page 76)⽧ How Do I Get Data From My Old Phone? (page 77)⽧ How Do I Get Data Off

2C. Transferring Data 77Data TransferHow Do I Get Data From My Old Phone?Do you want to sync your personal information between your Pixi phone and Goo

78 2C. Transferring DataDo you want to sync your personal information between your Pixi phone and Google or Exchange, but first need to get the data o

2C. Transferring Data 79Data TransferThese are the desktop apps that the DTA works with, and what data the DTA transfers to your phone:Note the follow

80 2C. Transferring DataI’m Already Using Google, Facebook, and/or Microsoft ExchangeIf you are already using Google, Facebook, and/or Exchange to man

2C. Transferring Data 81Data TransferI Want to Keep Using My Current Desktop App and Sync With an Online Account on My PhoneIf you want to continue us

82 2C. Transferring DataI Don’t Need to Sync, but I Do Want a Copy of My Data Backed Up Somewhere Besides My PhoneUse the Data Transfer Assistant to m

2D. Phone 83Phone2D. Phone⽧ Make Calls (page 83)⽧ Receive Calls (page 87)⽧ Use Voicemail (page 89)⽧ What Can I Do During a Call? (page 89)⽧ What’s My

84 2D. Phone* These indicate that the phone is off (airplane mode).Dial Using the Onscreen Dial PadThe onscreen dial pad is useful when you need to di

2D. Phone 85PhoneDial by Contact Name Using Universal Search1. Open Card view (see “Display All Open Applications (Card View)” on page 49) or the Laun

86 2D. PhoneDial Using a Speed DialSee “Assign a Speed Dial to a Contact” on page 128 for instructions on creating a speed dial.䢇 In the Launcher, Car

2D. Phone 87PhoneRedial the Last Number Dialed1. Open Phone .2. Tap . (When the contact name or number appears at the top of the screen, tap again

88 2D. PhoneAnswer a CallDo one of the following:䢇 If the screen is on when the phone starts ringing, tap . 䢇 If the screen is off, drag up to unloc

2D. Phone 89PhoneIgnore a CallTo send a call immediately to voicemail, do one of the following:䢇 Tap .䢇 Press power twice.To reply to a caller who is

9WelcomeYour Palm® Pixi™ PhoneYour Palm® Pixi™ phone puts Palm’s multitasking, gesture-based operating system, the Palm® webOS™ platform, inside a sma

90 2D. PhoneManage a CallDo any of the following:䢇 Put the call on speaker: Tap .䢇 Mute the microphone so you can’t be heard: Tap .䢇 Open the dial p

2D. Phone 91PhoneEnd a Call䊳 Tap .Use Another Application While on a CallWhile you’re on a call, you can use many other applications on your phone, fo

92 2D. PhoneSwap Between Two CallsYou can swap between calls only if the second call is incoming.䊳 Tap to put the active call on hold and switch to

2D. Phone 93Phone䡲 Ask one of the callers to hang up, so you can stay connected to the other caller.Look Up or Send a Message to a ContactWhen you’re

94 2D. Phone3.Do any of the following:䡲 Switch the types of calls displayed: Tap All Calls or Missed Calls.䡲 Call a number: Tap the number.䡲 Save the

2D. Phone 95Phone2. Tap one of the following:Save As New: Create a new contact for the phone number. Add To Existing: Tap the contact you want to add

96 2D. Phone3.If you want to stop using the headset, do any of the following:䡲 Switch from the headset to your phone’s speaker: Tap and tap Speaker.

2D. Phone 97PhoneFor more information on using the Bluetooth feature on your phone, see “Bluetooth® Wireless Technology” on page 226.Customize Phone S

98 2D. Phonepress the key. A long tone plays until you release the key.1. Open Phone .2. Open the application menu and tap Preferences.3. In DTMF ton

2D. Phone 99Phone3. Under Network, set any of the following:Voice Network: Tap Sprint Only to allow phone calls only when you are on the Sprint networ